Material changes are on the horizon, necessitating a NewFUTURE framework to outmaneuver uncertainty and create a resilient health ecosystem that empowers humans to be safe, secure and confident.
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Healthcare organizations must balance digital-physical to provide effective, trusted, reliable care physically and at-a-distance. The NewFUTURE of care will rely on seamless, coordinated care that provides people with the right attention, services, therapies and products anytime, anywhere, to instill confidence, safety and respect across all moments.
Embarking on the NewFUTURE of care will require a measured path:
We envision a community that rallies around humanity’s health and wellbeing, earning trust. This NewFUTURE of society will connect community resources, the public and private sectors, and customers to address the health of their community and respond to public health needs.
The measured path to the NewFUTURE of society will require:
Now more than ever, healthcare businesses must create an environment in which the workforce can respond to “surge” at any moment. The NewFUTURE of work will require the development and management of an elastic workforce that includes everyone in the health ecosystem: from clinicians to administrators to back office staff and everyone in between, ensuring productivity and wellbeing in periods of certain and uncertain times.
The measured path to the NewFUTURE of work will require:
To navigate the future, healthcare organizations need an agile and boundaryless system that is prepared for evolving needs. The NewFUTURE of organizational foundations will be both solid and nimble to weather any future crisis or surge and thrive in capturing new growth opportunities.
The measured path to the NewFUTURE of foundation will require:
As the future unfolds, healthcare organizations can seize this moment and earn trust by resetting promises to constituents. Experiences delivered will be where these promises are kept.
Embarking on the NewFUTURE will require a measured path guided by strategic leadership, propelled by technology and innovation.