A resilient supply chain is at the heart of the new future of healthcare. Yet COVID-19 revealed that today’s healthcare supply chains are far from resilient. Too many are challenged by supply shortages, poor visibility, antiquated technology and unreliable suppliers.
To compete in the new future, healthcare providers must move beyond these limitations and reimagine the supply chain to support patients, frontline healthcare workers and the business. This transformation requires swift action in three key areas.
1. Bend the cost curve
Manage all third-party spend to address immediate financial challenges and reset end-to-end costs for the new healthcare environment.
2. Build an intelligent supply chain
Achieve total visibility of supply and demand by using analytics to continually anticipate needs and respond with foresight, speed, efficiency and flexibility.
3. Create new supply chains for a new health world
Build and manage future-ready supply chains that reflect the rapidly evolving ways that healthcare services are being delivered—such as virtual health and home health.
The now, next and future
In each of these areas, healthcare organizations must plan and sequence actions to strike the right balance between addressing pressing needs and laying the foundation for change over time.
Now—stabilize the situation