Asset management: A new playbook. By 2025, asset managers will have leveraged a new digital playbook that emphasizes artificial intelligence (AI), data and analytics. Stressing capabilities over products, moving beyond cost-cutting to improving client experience and taking a hard look at data strategy are all good moves toward being future-ready.
Wealth management: Client-driven transformation. Being successful in the future may require wealth managers to adopt new business models that are technology-driven and data-enabled, with the client at the center of the value proposition. Wealth management firms would need to find new ways to simultaneously increase profitability and enhance the client and advisor experience, while also digitizing the overall operating model. This means focusing on hyper-personalization, diversified products and services, hybrid advice, revamped distribution and digital end-to-end (E2E) operations.
Private markets: The digitally enabled firm. As more and more private markets firms leverage a platform-based perspective, they would be able to create and deliver a true end-to-end view of the investment lifecycle. To get there, they need a digital operating model—one that gives them command of real-time data, harnesses in-house expertise for continued operational efficiencies and houses a strategy that maximizes investment opportunities.