Skip to main content Skip to Footer

Lead With
Inno Vation WORLD
ECONOMIC
FORUM
2017

Lead With Innovation


World Econimic Forum 2017

DIGITAL
TRANSFORMATION
INITIATIVE

UNLOCKING $100 TRILLION
FOR BUSINESS AND SOCIETY

The Digital Transformation Initiative (DTI) has assessed how digitalization in 13 major industries is transforming business and wider society. This work has brought us into direct contact with more than 1,000+ executives, policy makers and experts, who have helped uncover some key themes for ensuring the value of digitalization is captured by both business and society.

To date, DTI research has confirmed that digitalization has immense potential: we estimate it could deliver around $100 trillion in value to business and society over the next decade. Barriers to its realization exist – e.g. unfit regulatory frameworks, infrastructure gaps, lack of public trust in new technologies – but if stakeholders are incentivized correctly, the vast majority of that value can be captured.

Building on these findings, the initiative has identified some imperatives for business and policy leaders wanting to unlock the benefits of digitalization. The DTI’s aim now is to move beyond the research and further develop a multi-stakeholder dialogue that broadens understanding of digitalization’s implications and helps realize its benefits.

Executive Summary

The World Economic Forum launched the Digital Transformation Initiative in 2015, in collaboration with Accenture, to maximize opportunities for businesses and society stemming from digital technologies.

OUR LEADERSHIP

CONNECT WITH OUR SENIOR FIGURES TO HEAR THEIR LATEST POINTS OF VIEW AND ROLLING UPDATES FROM DAVOS 2017

Pierre Nanterme

OUR LEADERS

Pierre Nanterme

Chairman and CEO




Mark Knickrehm

OUR LEADERS

Mark Knickrehm

Group Chief Executive




Paul Daugherty

OUR LEADERS

Paul Daugherty

Chief Technology & Innovation Officer




CROSS INDUSTRY TOPICS

DIGITAL CONSUMPTION

Digital Consumption

Customers in a digital world will be won on three fronts: experiences (versus products and services), hyper-personalization and access versus ownership.



Mark Curtis

Mark Curtis

Mark Curtis is a serial entrepreneur and innovator who has worked in media, digital, mobile and design for 30 years. 

Mark is a frequent speaker at conferences and commentator in the media. He has published a book, “Distraction – Being Human in the Digital Age” about the social effects of new technology. @FjordMark

LinkedIn LinkedIn Mail to Mark Curtis. This opens a new window.

VIEW PROFILE

Digital Transformation of Industries - Digital Consumption.

Digital Transformation of Industries - Digital Consumption

DOWNLOAD REPORT
Digital Transformation Initiative - Digital Consumption.

Digital Transformation Initiative - Digital Consumption

View Slideshare

Click here for more information including videos and case studies on the World Economic Forum site

Digital Enterprise

To face the future as a viable competitor, companies must make digital the backbone of their enterprise—woven into the fabric of everything they do.



Narry Singh

Narry Singh

Narry is a trusted advisor to CEOs and their teams looking to develop and implement digital strategies and establish new ventures. He is a veteran executive—as well as a successful entrepreneur and advisor—spending two decades in Silicon Valley with experience in the fields of mobility, digital media, eCommerce, and Software-as-a-Service. Narry is based in London.

LinkedIn Mail to Narry Singh. This opens a new window.
Digital Transformation of Industries - Digital Enterprise

Digital Transformation of Industries - Digital Enterprise

DOWNLOAD REPORT
Digital Transformation of Initiative - Digital Enterprise

Digital Transformation Initiative - Digital Enterprise

View Slideshare

Click here for more information including videos and case studies on the World Economic Forum site

Unlocking Digital Value to Society

The benefits of digital—from creating jobs to reducing emissions—depends on an evidence based and consistent framework to support public and private collaboration.



Peter Lacy

Peter Lacy

Peter advises leaders of Fortune 500 companies, the United Nations, the European Union and public sector organizations on issues of sustainability. He specializes in strategy, with a strong focus on environmental and social sustainability, governance and ethics. Peter contributes regularly to publications such as the Financial Times and Fast Company, and co-chairs the World Economic Forum Young Global Leaders Taskforce on Circular Economy. Peter is based in London.

LinkedIn LinkedIn Mail to Peter Lacy. This opens a new window.

VIEW PROFILE

Digital Transformation of Industries - Unlocking Digital Value to Society

Digital Transformation of Industries - Unlocking Digital Value to Society

DOWNLOAD REPORT
Digital Transformation Initiative - Unlocking Digital Value to Society

Digital Transformation Initiative - Unlocking Digital Value to Society

View Slideshare

Click here for more information including videos and case studies on the World Economic Forum site

INDUSTRY-SPECIFIC PAPERS

Electricity

Over the next decade, almost half (45 percent) of industry profits hinge on digital transformation.

Decarbonizing and decentralizing are no small tasks. Industry leaders are slowly turning to digitalization to help them on both fronts. They are optimizing grids and asset life cycles to operate more efficiently. They are integrating customer services, using consumer data to better serve end users. And leaders are moving beyond the simple provision of electricity to living services through ventures like the connected home. Find out how countries like Singapore are leading the way.




Greg Bolino

Greg Bolino

Greg specializes in helping clients transform their operating models to improve results and enable growth. With nearly three decades of consulting and management experience, he works with major utilities in North America and Europe to help refine their strategies, organizational structures, governance processes and operating capabilities. He has also worked extensively with companies in the Communications, Media, Hi-Tech and Retail industries. Greg is based in Chicago.

LinkedIn Mail to Greg Bolino. This opens a new window.
Digital Transformation of Industries - Electricity Industry

Digital Transformation of Industries - Electricity Industry

DOWNLOAD REPORT

Digital Transformation Initiative - Electricity Industry

Digital Transformation Initiative - Electricity Industry

VIEW SLIDESHARE

Click here for more information including videos and case studies on the World Economic Forum site

Logistics

Will logistics companies’ resistance to digital spell their doom or can they reverse the downward spiral with fast action?

$1.5T is at stake in the race to build a dominant global digital platform for the logistics industry. These platforms will become increasingly important, giving small companies the global reach to compete with established giants. In an industry rife with existing inefficiencies, digital could be the savior. But the clock is ticking. Will the big players become speedy, data-driven machines who up operational efficiencies in short order? Only time will tell, but we have some predictions.




Mark Pearson

Mark Pearson

Mark focuses on helping automotive, industrial, infrastructure and travel clients around the world develop the strategies and capabilities they need to respond to changing customer demands and market opportunities. He specializes in supply chain transformation programs across procurement, fulfillment and service management, and also leads Accenture’s C-suite theme of Competitiveness. He is based in Munich.

LinkedIn Mail to Mark Pearson. This opens a new window.

VIEW PROFILE

Digital Transformation of Industries - Logistics Industry

Digital Transformation of Industries - Logistics Industry

DOWNLOAD REPORT

Digital Transformation of Industries - Logistics Industry

Digital Transformation Initiative - Logistics Industry

View Slideshare

Click here for more information including videos and case studies on the World Economic Forum site

Media

Showcasing great content is no longer enough in a world where consumer experiences rule.

Media purveyors are struggling to meet the needs of an ever-changing audience that demands customized content, better viewing recommendations, more personalized and relevant adverts, and online tools to recreate those “office water-cooler” conversations. Creating the right content and presenting it in the correct context will require innovation and digitization, from discovering new methods of creation (e.g. crowdsourcing) to experimenting with imaginative distribution channels (e.g. through connected retail apps).




Mike Chapman

Mike Chapman

Mike Chapman, Managing Director – Accenture Strategy

Mike Chapman is a Managing Director with Accenture Strategy, aligned to the Communications, Media and Technology industry group in North America. Mike has over 17 years of experience as a strategy consultant and serves as the global lead of Media & Entertainment and Video strategy consulting for Accenture.

Mike is based out of Accenture’s Washington DC office and spends his time working with clients on both U.S. coasts, as well as internationally. Mike focuses on corporate and growth strategy, product development and operational strategy at the intersection of business and technology.

Mike holds an MBA majoring in Finance and Strategy and a MS-Management & Information Systems from the Weatherhead School of Management, Case Western Reserve University.

Digital Transformation of Industries - Media Industry. This opens a new window.

Digital Transformation of Industries - Media Industry

DOWNLOAD REPORT

Digital Transformation of Initiative - Media Industry

Digital Transformation Initiative - Media Industry

View Slideshare

Click here for more information including videos and case studies on the World Economic Forum site

Retail

An octet of technologies is hitting all retailer pressure points

The level of change occurring over the next 10 years in the retail industry will surpass that of the past 40. Find out how The Internet of Things, autonomous vehicles / drones, artificial intelligence / machine learning, robotics, digital traceability, 3D printing, augmented reality / virtual reality and blockchain are already changing the industry. From product design to delivery, no facet of the business will remain untouched.

READ MORE FROM ACCENTURE STRATEGY ABOUT RETAIL




Chris Donnelly

Chris Donnelly

Chris works with leading global retailers to address the critical issues facing their businesses. A frequent speaker at retail industry conferences and contributor to major news programs, he has deep skills in the planning, design, and implementation of transformation projects with a particular focus on merchandising, benefits realization and shareholder value creation. Chris is based in London and Chicago.

LinkedIn LinkedIn Mail to James Slessor. This opens a new window.

VIEW PROFILE




Oliver Wright

Oliver Wright

Oliver Wright is managing director for Consumer Goods & Services (CG&S) within Accenture Strategy.  His role focuses on assisting C-suite executives in the Consumer Goods & Services industry to drive better strategic outcomes. Mr. Wright has more than 20 years of consulting experience. He has helped leading CG&S companies in the areas of strategy development, growth and cost strategies, operating model architecture and technology, and the design and execution of large-scale transformations—especially supporting digital business models and capabilities. Prior to joining Accenture, Mr. Wright was a partner in Bain & Company's London office, where he acted as co-global head of the firm’s work on operating models.  Mr. Wright has a degree from the London School of Economics and is an honorary fellow at the University of Oxford, Saïd Business School.  He is based in London.

LinkedIn Mail to Oliver Wright. This opens a new window.

VIEW PROFILE

Shaping the Future of Retail for Consumer Industries

Shaping the Future of Retail for Consumer Industries

DOWNLOAD REPORT

Click here for more information including videos and case studies on the World Economic Forum site

Telecommunications

Better times loom for telcos as they digitalize, with more than $2 trillion in opportunity for the industry and society.

The telecommunications industry ecosystem is providing the fundamental building blocks – access, interconnectivity and applications – that enable the Fourth Industrial Revolution, the digital revolution. But, they still have road to travel. A large share of potential value stemming from digitization across global industries over the next decade is dependent on the telecom industry delivering essential infrastructure, applications and productivity improvements in many areas.

READ MORE FROM ACCENTURE STRATEGY TELECOMMUNICATIONS




Greg Douglass

Greg Douglass

Greg assists clients in the Communications, Media, Entertainment, Electronics and High Tech industry segments achieve high performance through profitable growth, accelerated innovation, organizational agility and operational excellence. With more than 25 years of experience, he specializes in new digital business launches, strategic digital planning, systems integration and business process transformation. Greg is based in Dallas.

LinkedIn Mail to Greg Douglass. This opens a new window.

VIEW PROFILE




James Wildenburg

James Wildenburg

James helps Communications, Media and Technology companies around the world develop and execute transformation initiatives that enable them to respond to changing customer demands and market opportunities. He focuses on the areas of customer care, operations, mergers and acquisitions, digital disruption and business strategy, and is a prolific author on topics related to supply chain and organizational performance. James is based in Atlanta.

LinkedIn Mail to James Wildenburg. This opens a new window.
Digital Transformation of Industries - Telecommunications Industry

Digital Transformation of Industries - Telecommunications Industry

DOWNLOAD REPORT

Digital Transformation Initiative - Telecommunications Industry

Digital Transformation Initiative - Telecommunications Industry

VIEW SLIDESHARE

Click here for more information including videos and case studies on the World Economic Forum site

Accenture brings world-class technology and integration skills to organizations across the globe. The Digital Transformation Initiative aims to expand the understanding of digitalization’s implications on business.