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Health & Public Service Consulting
Senior Manager
Miami, Florida
"If you want to change things, make sure everybody feels like they’re part of it and, most importantly, ensure they’re not afraid of it."
My focus is on change management from a public services perspective, and my job is to look at the impact that change has on the people within our clients’ businesses. I help them understand it, feel part of it, and make sure they have all the information they need to know about it. Because at the end of the day, despite the best ideas and revolutionary technology, if people are against change, it won’t happen.
Having joined Accenture straight out of college, change has positively shaped and characterized the past 14 years of my life. You could say I’ve dedicated my whole life to promoting change, and making sure people aren’t afraid of it.
Learn more about Consulting Careers.
I mostly work with state and local municipalities, as well as federal government. It’s a different workplace and you need to be creative in your approach to change management, making sure people understand the change along the way. It’s important that we look at the DNA of the organization to make sure that we’re setting it up for success, before we even consider the technology.
Some of my favorite projects have been centered around the citizen-facing online portals we created on behalf of the government. Seeing citizens able to request services with far greater ease was hugely rewarding for me. And having the weight of Accenture’s depth and breadth of skills makes that job so much easier. Because of it, I’m able to go into public service client meetings and show them what we’ve done in the past and how it’s worked. I demonstrate time and time again our innovation, expertise and capacity to successfully implement large-scale technological projects. That knowledge that someone else tried it first makes it easier for a client to accept change.
“It’s important that we look at the DNA of the organization, before we even consider the technology.”
Be studious in your own areas of passion and interest and around your clients. And what I mean in terms of “studious” is not just reading the latest magazine or article, but really talking to your client and listening to what they have to say. Ask thoughtful questions that show them that you are engaged and understand their true concerns.
Many times, what our clients tell us is a problem often isn’t the real problem. If you’ve asked probing questions and listened to what they’re saying, you’ll understand what their pain points are, and you will be able to solve and strategize for the best outcome together.
Blog Post
How Do You Keep Pace with Change?
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We are: Accenture’s Workday practice, and we’re not what you’d expect from a powerful leader in cloud planning, finance, HR, and analytics. Sure, we help our clients unlock hidden value and solve their most critical challenges, but we’re more than that. We’re deeply collaborative, which gives us a startup vibe. We embrace design thinking and agile methodologies. We love partnering with clients, serving up unparalleled results, and having fun while we do it. And we give every member of our team personalized chances to grow, including Workday certifications across multiple areas, consulting and industry training, and experience in fields like analytics, finance of the future, and robotics. How are we different? We’re 1,200+ Workday-certified professionals over 20+ countries working together as a single, unified team. Visit us here to find out more about Accenture's Workday practice. You are: An expert at finding better ways for companies to work. You deliver more than just technology by using your knowledge of cloud-based HR and financial management solutions. You’re a leader who knows how to mentor, counsel and manage a team. And you can bring clients and stakeholders together and get projects done. You lead by example and make sure your team keeps learning every day they’re on the job. The work: Use your top-to-bottom knowledge of Workday to help clients work smarter Spot strategies for clients, explain their pros and cons, and develop the options to achieve them Get creative designing and building Workday systems Help clients understand and follow industry standards and practices Keep Workday working at its best every day by testing and tweaking the system as needed, then sharing that knowledge with your team Be ready to build those air miles with frequent weekly travel: Monday-Thursday as needed
Posted today
Multiple Locations
We are:Accenture’s Workday practice, and we’re not what you’d expect from a powerful leader in cloud planning, finance, HR, and analytics. Sure, we help our clients unlock hidden value and solve their most critical challenges, but we’re more than that. We’re deeply collaborative, which gives us a startup vibe. We embrace design thinking and agile methodologies. We love partnering with clients, serving up unparalleled results, and having fun while we do it. And we give every member of our team personalized chances to grow, including Workday certifications across multiple areas, consulting and industry training, and experience in fields like analytics, finance of the future, and robotics. How are we different? We’re 1,200+ Workday-certified professionals over 20+ countries working together as a single, unified team. Visit us here to find out more about Accenture's Workday practice. You are:An expert in cloud-based HR and financial management solutions. And you deliver more than just technology, constantly finding better ways for companies to work. You’ve got the analytical know-how to match the right strategy with the client. But you can do more than talk tech. You’ve also got people smarts and communication skills so clients are never in the dark and always know what their options are. The work: Use your top-to-bottom knowledge of Workday to help clients work smarterSpot strategies for clients, explain their pros and cons, and then get working on the best oneGet creative designing prototyping, and building Workday systemsHelp clients understand and follow industry standards and practicesKeep Workday working at its best every day by testing and tweaking the system as needed, then sharing that knowledge with your teamFind new and creative ways to help clients that will shape the industryBe ready to build those air miles with weekly travel: Monday-Thursday as needed
Posted today
Multiple Locations
Organization: Corporate Function/Marketing and Communications Location:San Francisco, Atlanta, DC, Chicago, New York, Boston, Dallas Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. Corporate Functions – Marketing & Communications As part of this team, you’ll play a key role in helping Accenture execute its strategy. You’ll work with a diverse team of innovative marketing experts who focus on the following areas:global brand management and advertising; global events and sponsorships; internal communications; marketing research; media and industry analyst relations; corporate and financial communications; internet marketing; recruitment marketing; client-centric marketing; and industry, service line and geographic marketing campaigns. YOUR ROLE:Health & Public Service US Marketing Senior Manager This is not a traditional marketing role. The Senior manager is responsible for North America Public Sector National Program including Public Health.Responsible for the marketing strategy including industry and association membership + events, research, content and understands what is needed to drive engagement with Public Sector clients.Collaborating with Global Industry marketingleads to ensure integration with industry marketing programs and create a seamless client experience through multiple channels. This individual is obsessed with digital, knows the pulse of the social channel, and innovates continually to develop the-next-big-thing in issue-based, content-led, digitally-enabled marketing.The person in this role works collaboratively and leads a team to envision and execute breakthrough marketing programs that cultivate client conversations in local markets that fuel business growth—and Accenture’s market position.
Posted 25 days ago
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