Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP FI CO Finance
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system irregularities and ensuring smooth operation of critical applications. The position demands continuous monitoring, troubleshooting, and collaborating with different teams to maintain system stability and performance, thereby supporting the overall business objectives effectively and efficiently. An experienced SAP FICO Consultant to join our dynamic Finance & IT team within the pharmaceutical sector. The ideal candidate will have deep expertise across SAP Finance and Controlling modules, with hands-on experience implementing and supporting end-to-end financial processes in a regulated pharma environment. This role demands strong functional knowledge, the ability to engage with cross-functional stakeholders, and a commitment to compliance with GxP and SOX requirements.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues.
- Document and communicate findings and solutions clearly to stakeholders.
- Assist in the continuous improvement of support processes and tools.
- Provide guidance and support to junior team members to foster their development.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP FI CO Finance.
- Strong analytical and problem-solving abilities related to financial systems.
- Experience in troubleshooting and resolving issues within enterprise resource planning environments.
- Ability to interpret and analyze system logs and error messages effectively.
- Good communication skills to interact with technical and non-technical stakeholders.
- Familiarity with business process flows and their impact on system performance.
Key Responsibilities
Accounts Payable (FI-AP)
Configure and maintain vendor master data, payment terms, and payment programs (F110).
Manage invoice verification integration with MM (MIRO), including three-way matching for pharmaceutical procurement.
Set up automatic payment runs, withholding tax, and intercompany AP postings.
Support GR/IR clearing, down payment handling, and vendor statement reconciliation.
Accounts Receivable (FI-AR)
Configure customer master data, credit management, dunning procedures, and incoming payment processing.
Manage lockbox processing, cash application, and dispute management workflows.
Handle revenue recognition processes aligned with pharmaceutical trade terms and rebate agreements.
Support customer billing, debit/credit memo processing, and intercompany AR.
General Ledger Accounting (FI-GL)
Configure New GL, document splitting, parallel ledgers, and segment reporting.
Maintain chart of accounts, fiscal year variants, and posting period controls.
Manage intercompany postings, foreign currency revaluation (FAGL FC VAL), and recurring entries.
Support financial statement versions, tax configuration, and balance sheet/P&L reporting.
Asset Accounting (FI-AA)
Configure asset classes, depreciation areas, depreciation keys, and chart of depreciation.
Manage asset master data, acquisitions, transfers, retirements, and write-ups/write-downs.
Handle parallel depreciation under IFRS and local GAAP for pharmaceutical entities.
Perform year-end asset close, APC reporting, and legacy asset data migration.
Controlling (CO)
Configure Cost Center Accounting (CCA), Profit Center Accounting (PCA), and Internal Orders.
Manage Product Costing (CO-PC), including cost estimates, WIP calculation, and variance analysis critical for pharmaceutical manufacturing.
Set up Profitability Analysis (CO-PA) for revenue/margin reporting across pharma products and markets.
Configure overhead costing, assessment/distribution cycles, and activity-based costing.
In-House Cash Banking (FI-IHC)
Implement and manage SAP In-House Cash for centralized treasury and intercompany cash pooling.
Configure IHC accounts, payment routing, and netting processes between group entities.
Support intercompany loan management and cash concentration structures.
Electronic Bank Statement (EBS)
Configure multi-format EBS processing (MT940, BAI2, CAMT.053) and posting rules.
Maintain bank account master data and define algorithm-based automatic clearing rules.
Troubleshoot bank statement import errors and reconcile unposted transactions.
Bank Communication Management (BCM)
Configure SAP BCM for centralized payment file creation and bank connectivity.
Manage payment approval workflows, payment format mapping, and SWIFT/SEPA compliance.
Coordinate with banks and IT for connectivity testing and format validation.
Period-End Closing
Drive month-end, quarter-end, and year-end closing activities across FI and CO modules.
Execute and monitor depreciation runs, GR/IR clearing, foreign currency revaluation, and intercompany reconciliation.
Prepare and review closing checklists, coordinate with business teams, and ensure timely financial reporting.
Support audit requirements and SOX control documentation for closing processes.
Data Medium Exchange (DME)
Configure DME Engine for generating payment files in country-specific formats (ACH, SEPA, BACS, etc.).
Maintain DME format trees, node mapping, and file generation programs for global pharma entities.
Troubleshoot payment file errors and coordinate with banking partners for format compliance.
Technical Skills
Hands-on configuration expertise across all 10 modules listed above.
Experience with SAP S/4HANA Finance (preferred) or ECC 6.0.
Proficiency in LSMW, BDC, and mass data tools for data migration.
Familiarity with SAP Fiori apps for finance and SAP Analytics Cloud (SAC) reporting.
working with technical teams on enhancements/user exits.
Regulatory & Compliance
Knowledge of SOX controls, GxP validation requirements, and audit trail management.
Experience working in FDA-regulated or EMA-regulated environments.
Familiarity with IFRS and local GAAP accounting standards applicable to global pharma operations.
Additional Information:
- The candidate should have minimum 2 years of experience in SAP FI CO Finance.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Bengaluru
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