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Change management

Accelerate value by unlocking human ingenuity.

Putting people at the center of change

The challenges of the last several years have tested CEOs and leadership teams alike. Companies must fundamentally change to embrace the opportunities of technology, automation and data. Finding new ways to drive total enterprise reinvention requires different ways of working, engaging with employees and reimagining organizational capabilities. Companies must learn to act fast.

Success hinges on developing resilience and competency across leadership and talent, with support from your operating model, ecosystem, and culture.

Our approach consists of three core elements:

  • Reimagine your future: Change is an act of leadership. We help shape the vision, purpose and story that inspires.
  • Spark a movement: Individuals and teams drive impact. We blend human experience, behavioral science, AI and insight to help your people co-create the future.
  • Embed lasting change: Enterprise capability at the core. We help embed the mindsets, behaviors and ways of working that drive change.

“The most successful companies elevate people and put them at the center of change. Because nothing changes if people don’t change.“

— Elena Pienkowski, Change Management Lead
Talent & Organization

Explore five fundamentals to stay ahead

Change is everywhere

The need for change is greater than ever. We deliver value-led, asset-driven, and personalized change that is tailored to your unique industry and functional requirements. Our approach is designed to embed lasting change and to create a vision and a narrative that inspires your organization to succeed.

Cloud Change

Support our clients on their cloud-enabled transformations, from migration to modernization to total enterprise reinvention, using our Cloud Change + Talent capabilities to accelerate value.

Enterprise and Industry Technologies (E&I)

Support our clients on their platform-enabled compressed transformations, embedding change and talent in every transformational journey.

Business Transformation & Change

Create value for our clients by delivering change and talent strategies as part of their corporate structure, functional and operational transformations.

Future of Work

Support our clients to define and grow their Future of Work, thinking through what work they will do in the future and how they will thrive.

The CHRO as a growth executive

Focusing the power of data, tech and people to accelerate reinvention

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Get to know Root

Root, part of Accenture, brings deep expertise in Strategy Activation. Working across industries, Root uses unique visual tools and methods to engage all levels of an organization and align, implement, and sustain strategies for accelerated results. 

Root engages, motivates, and inspires people to drive transformations and accelerate strategy activation through a combination of unique methods, storytelling, and interactive experiences. Root guides both leaders and the organization as a whole to better understand the why, what, and how of business change and how each person contributes to the wider strategy.

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When an organization, business unit, or function undergoes a strategic transformation, all aspects of the transformation must be considered to fully understand and how they fit together and how they impact each other. Root follows a three-phase process to guide successful end-to-end transformation: Reimagine Your Future, Spark a Movement, and Embed Lasting Change. This approach ensures leaders are on the same page, the broader business is engaged, momentum is sustained and employee’s skills are developed to deliver results. Root uses creative and visual methods throughout each step, resulting in a unique, differentiated, and effective approach to help businesses transform and activate their strategies quickly.

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Learning Map Experience

Combines visual and discovery-based methodology with client-specific content to bring to life the why, what, and how of a strategy. Visual metaphors and thoughtfully crafted dialogue questions guide you through an interactive discovery experience.

Leadership Alignment: Watercooler Dialogue Experience

Allows leaders to candidly discuss the state of the business and team and bring ‘watercooler moments’ out into the open. With this, changes can be addressed in a safe and constructive way, with transparency on challenges and clear ways to address them.

Leading Change

An interactive and engaging experience employing visualization, group dialogue and interactivity to advance the mindsets and skill sets of your change leaders. This process equips them for the role they play in guiding people through the change journey.

Compass Manager Development

Supports frontline and mid-level managers with a simple and powerful leadership framework to navigate everyday leadership challenges. This equips them with the knowledge and skills they need to engage and inspire their team and activate a strategy for results.

The Learning Map Experience

A facilitated discussion combining a custom visual metaphor, data, and interactivity that brings the why, what and how of a strategy to life.

The Watercooler Dialogue Experience

A custom visual sketch and dialogue helping leaders drive clarity around the current state of the organization and team.

Leading Change

A workshop that brings together the best of our content & visual methodology to equip leaders with the mindsets & skillsets to accelerate change.

Compass Manager Development

An interactive workshop that blends our unique methodologies with best-in-class content to develop managers to engage their people & deliver results.

Brian Parsells

Director – Talent and Organization
LinkedIn

Chris Williams

Director – Talent and Organization
LinkedIn

Brad Haudan

Managing Director – Talent and Organization
LinkedIn

Bridget Stallkamp

Managing Director – Talent and Organization
LinkedIn

Cloud change

People are a multiplier for cloud value, often dictating the speed, agility, risk and cost of cloud transformations. Yet, cloud technology and people can easily get out of sync. Leaders often transition their technology to the cloud much faster than their people. We help cloud leaders to re-engineer their work, org, talent, skills, culture and experiences to accelerate cloud change. As our research shows, this approach accelerates cloud value from people, and for people, by an average of 60%!

Talent & Organization

Modern cloud champions

Become a Modern Cloud Champion by investing in cloud workforce transformation strategies that unlock value.

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Focus on recent acquisitions: Future State

Future State brings deep end-to-end organizational transformation experience with a focus on people and purpose at the heart of change. The team delivers the adaptive strategies, creative solutions, and innovations that ready organizations to thrive.

Future State brings to Accenture 30+ years of transformation experience, and a focus on people and purpose. Clients include Life Sciences, Consumer Goods, Technology and Finance.

Future State’s passionate, collaborative team understands the challenges clients face. We lead with heart and curiosity and co-create solutions that enable alignment and purpose.

We’ve developed a distinct viewpoint on what is needed to succeed in times of constant change. We believe companies we call Connected Organizations™, that have skills and tools required for continuous transformation and evolution, will thrive.

As part of Accenture, we continue to operate with the same values, beliefs, and approach and deliver human-centric strategies and innovations that allow clients to excel.

Future State was acquired by Accenture in February 2021. We found synergies and shared values related to keeping people at the heart of transformation.

Future State’s human-centric, purpose-driven approach and deep transformation, change management and coaching capabilities compliment and extend Accenture’s methodologies while it’s diversity of offerings across product management, agile, coaching, learning and development, leadership and culture, and change align as well.

Being part of Accenture, creates new ways for us to deliver change, founded on a deep understanding of client context and business.

Transformation

Our approach and expertise focuses on becoming a Connected OrganizationTM, and building the competencies required to thrive through constant change.

Coaching for performance, leadership & culture

We apply a human-centric and integrated approach to unlock the full potential of teams, organizations and culture.

The most thriving organizations, Connected OrganizationsTM, have the skills and tools required for ongoing transformation, continuous evolution and do these four things well:

They Matter

Their vision is known, clear and compelling.

  • They have an identified purpose and strategy.
  • They matter to all stakeholders: employees, customers, teams, communities and shareholders.

They Engage

They engage and connect all stakeholders – both internal and external.

  • Teams are connected and empowered. They understand their part and the whole, and they have shared and aligned goals.
  • Leaders are accessible, connected to the front lines, transparent and authentic.

They Integrate

Tools, technology, systems, data and decision making are all connected.

  • They see technology, process and governance as tools to unlock people’s potential and ensure alignment and effectiveness to drive outcomes.
  • Their people, processes and systems are structured to provide the right information to enable smart decision making and risk analysis.

They Evolve

They are nimble, they innovate, and they iterate, improve, refine and learn.

  • They invest in continual learning and development of their workforce to keep them at the leading edge of new skills and knowledge.
  • This organization is always looking beyond the immediate future to identify “the next big thing”.

Shannon Adkins

Managing Director – Talent & Organization
LinkedIn

Kathy Krumpe

Associate Director – Talent & Organization
LinkedIn

Ericka Ryan

Senior Manager – Talent & Organization
LinkedIn
FUTURE OF WORK

Explore the transformation of how, where and why we work

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What we think

Strategy & Consulting

Total Enterprise Reinvention

The strategy that leads to a new performance frontier.

Talent & Organization

Future of work research

Is work evolving in ways that energize people? Accenture research shows that people want to be supported at work and benefit from hybrid work.

Talent & Organization

From always connected to omni-connected experiences

When people enjoy omni-connected experiences and are connected to each other, their leaders and their work, they create value for the business.

Case studies

Talent & Organization

Sparking a revolution in how we work

Global biopharma company embraces innovation to improve work-life balance.

 

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Talent & Organization

Empowering employees to experiment and grow

How culture change and training initiatives have helped insurance company UNIQA start a movement.

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Human Resources

Omni-connected Experiences: Reimagining The Future of Work

Accenture developed an approach that reimagines the future of work by creating connected, flexible & inclusive experiences.

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Workforce blog

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Workforce

Want to boost cloud value by 60%? Migrate your people

Maximize cloud value by migrating both your systems and your people. Discover key insights from Sarah Bartel, Accenture’s Cloud Change Global Lead.

 

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Workforce

3 ways to power sustainable change with your people

Sustainable business change starts with your people. Accenture’s Christie Smith discusses three important steps.

 

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Workforce

How cloud can support the future of work

Accenture explores how organizations can use cloud technology to enable people to work from anywhere and support the future of work.

 

Read More
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Our leaders

Elena Pienkowski

Senior Managing Director – Talent & Organization, Change Management, Global Lead
LinkedIn

Brian Payne

Managing Director – Change Management, Intelligent Platform Services Lead
LinkedIn

Shannon Adkins

Managing Director – Talent & Organization
LinkedIn

David A. Ramirez

Managing Director – Future of Work, Global Lead
LinkedIn

Sarah Bartel

Managing Director – Cloud Change, Global Lead
LinkedIn

Marina Boschert

Managing Director – Change Management, APAC Lead
LinkedIn

Miriam Pizzo

Principal Director – Change Management, LATAM Lead
LinkedIn

Julien Fanon

Managing Director – Change Management, Europe Lead
LinkedIn

Tim Gobran

Managing Director – Change Management, Change Analytics Lead
LinkedIn