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Change management

Putting people at the center of change

“The most successful companies elevate people and put them at the center of change. Because nothing changes if people don’t change.“

— Elena Pienkowski, Change Management Lead
Talent & Organization

Explore five fundamentals to stay ahead

Change is everywhere

Cloud Change

Support our clients on their cloud-enabled transformations, from migration to modernization to total enterprise reinvention, using our Cloud Change + Talent capabilities to accelerate value.

Enterprise and Industry Technologies (E&I)

Support our clients on their platform-enabled compressed transformations, embedding change and talent in every transformational journey.

Business Transformation & Change

Create value for our clients by delivering change and talent strategies as part of their corporate structure, functional and operational transformations.

Future of Work

Support our clients to define and grow their Future of Work, thinking through what work they will do in the future and how they will thrive.

The CHRO as a growth executive

Focusing the power of data, tech and people to accelerate reinvention

Get to know Root

Learning Map Experience

Combines visual and discovery-based methodology with client-specific content to bring to life the why, what, and how of a strategy. Visual metaphors and thoughtfully crafted dialogue questions guide you through an interactive discovery experience.

Leadership Alignment: Watercooler Dialogue Experience

Allows leaders to candidly discuss the state of the business and team and bring ‘watercooler moments’ out into the open. With this, changes can be addressed in a safe and constructive way, with transparency on challenges and clear ways to address them.

Leading Change

An interactive and engaging experience employing visualization, group dialogue and interactivity to advance the mindsets and skill sets of your change leaders. This process equips them for the role they play in guiding people through the change journey.

Compass Manager Development

Supports frontline and mid-level managers with a simple and powerful leadership framework to navigate everyday leadership challenges. This equips them with the knowledge and skills they need to engage and inspire their team and activate a strategy for results.

The Learning Map Experience

A facilitated discussion combining a custom visual metaphor, data, and interactivity that brings the why, what and how of a strategy to life.

The Watercooler Dialogue Experience

A custom visual sketch and dialogue helping leaders drive clarity around the current state of the organization and team.

Leading Change

A workshop that brings together the best of our content & visual methodology to equip leaders with the mindsets & skillsets to accelerate change.

Compass Manager Development

An interactive workshop that blends our unique methodologies with best-in-class content to develop managers to engage their people & deliver results.

Brian Parsells

Director – Talent and Organization

Chris Williams

Director – Talent and Organization

Brad Haudan

Managing Director – Talent and Organization

Bridget Stallkamp

Managing Director – Talent and Organization

Cloud change

Modern cloud champions

Become a Modern Cloud Champion by investing in cloud workforce transformation strategies that unlock value.

Focus on recent acquisitions: Future State


Our approach and expertise focuses on becoming a Connected OrganizationTM, and building the competencies required to thrive through constant change.

Coaching for performance, leadership & culture

We apply a human-centric and integrated approach to unlock the full potential of teams, organizations and culture.

They Matter

Their vision is known, clear and compelling.

  • They have an identified purpose and strategy.
  • They matter to all stakeholders: employees, customers, teams, communities and shareholders.

They Engage

They engage and connect all stakeholders – both internal and external.

  • Teams are connected and empowered. They understand their part and the whole, and they have shared and aligned goals.
  • Leaders are accessible, connected to the front lines, transparent and authentic.

They Integrate

Tools, technology, systems, data and decision making are all connected.

  • They see technology, process and governance as tools to unlock people’s potential and ensure alignment and effectiveness to drive outcomes.
  • Their people, processes and systems are structured to provide the right information to enable smart decision making and risk analysis.

They Evolve

They are nimble, they innovate, and they iterate, improve, refine and learn.

  • They invest in continual learning and development of their workforce to keep them at the leading edge of new skills and knowledge.
  • This organization is always looking beyond the immediate future to identify “the next big thing”.

Shannon Adkins

Managing Director – Talent & Organization

Kathy Krumpe

Associate Director – Talent & Organization

Ericka Ryan

Senior Manager – Talent & Organization

Explore the transformation of how, where and why we work

What we think

Total Enterprise Reinvention

The strategy that leads to a new performance frontier.

Future of work research

Is work evolving in ways that energize people? Accenture research shows that people want to be supported at work and benefit from hybrid work.

From always connected to omni-connected experiences

When people enjoy omni-connected experiences and are connected to each other, their leaders and their work, they create value for the business.

Case studies

Sparking a revolution in how we work

Global biopharma company embraces innovation to improve work-life balance.


Empowering employees to experiment and grow

How culture change and training initiatives have helped insurance company UNIQA start a movement.

Omni-connected Experiences: Reimagining The Future of Work

Accenture developed an approach that reimagines the future of work by creating connected, flexible & inclusive experiences.

Workforce blog

Our leaders

Elena Pienkowski

Senior Managing Director – Talent & Organization, Change Management, Global Lead

Brian Payne

Managing Director – Change Management, Intelligent Platform Services Lead

Shannon Adkins

Managing Director – Talent & Organization

David A. Ramirez

Managing Director – Future of Work, Global Lead

Sarah Bartel

Managing Director – Cloud Change, Global Lead

Marina Boschert

Managing Director – Change Management, APAC Lead

Miriam Pizzo

Principal Director – Change Management, LATAM Lead

Julien Fanon

Managing Director – Change Management, Europe Lead

Tim Gobran

Managing Director – Change Management, Change Analytics Lead