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Change management

Putting people at the center of change

“The most successful companies elevate people and put them at the center of change. Because nothing changes if people don’t change.“

— Elena Pienkowski, Change Management Lead
The CHRO as a growth executive

Focusing the power of data, tech and people to accelerate reinvention

Change is in everything

Cloud Change

Support our clients on their cloud-enabled transformations, enabled transformations, differentiating ourselves with People + Cloud capabilities that improve client value.

Intelligent Platform Services (IPS)

Support our clients on their platform-enabled transformations, embedding Change + Skilling in every transformational journey.

Business & Transformation Change

Support our clients on their key business transformation journeys, such as M&A, ZBx, Supply Chain and Finance.

Future of Work

Support our clients to define and grow their Future of Work, thinking through what work they will do in the future and how they will thrive.

Accenture named as a leader in IDC MarketScape

Helping our clients thrive in times of change

Cloud change

Modern cloud champions

Become a Modern Cloud Champion by investing in cloud workforce transformation strategies that unlock value.

Focus on recent acquisitions: Future State


Our approach and expertise focuses on becoming a Connected OrganizationTM, and building the competencies required to thrive through constant change.

Coaching for performance, leadership & culture

We apply a human-centric and integrated approach to unlock the full potential of teams, organizations and culture.

They Matter

Their vision is known, clear and compelling.

  • They have an identified purpose and strategy.
  • They matter to all stakeholders: employees, customers, teams, communities and shareholders.

They Engage

They engage and connect all stakeholders – both internal and external.

  • Teams are connected and empowered. They understand their part and the whole, and they have shared and aligned goals.
  • Leaders are accessible, connected to the front lines, transparent and authentic.

They Integrate

Tools, technology, systems, data and decision making are all connected.

  • They see technology, process and governance as tools to unlock people’s potential and ensure alignment and effectiveness to drive outcomes.
  • Their people, processes and systems are structured to provide the right information to enable smart decision making and risk analysis.

They Evolve

They are nimble, they innovate, and they iterate, improve, refine and learn.

  • They invest in continual learning and development of their workforce to keep them at the leading edge of new skills and knowledge.
  • This organization is always looking beyond the immediate future to identify “the next big thing”.

Shannon Adkins

Managing Director – Talent & Organization

Kathy Krumpe

Associate Director – Talent & Organization

Ericka Ryan

Senior Manager – Talent & Organization

Explore the transformation of how, where and why we work

What we think

Total Enterprise Reinvention

The strategy that leads to a new performance frontier.

Future of work research

Is work evolving in ways that energize people? Accenture research shows that people want to be supported at work and benefit from hybrid work.

From always connected to omni-connected experiences

When people enjoy omni-connected experiences and are connected to each other, their leaders and their work, they create value for the business.

Case studies

Sparking a revolution in how we work

Global biopharma company embraces innovation to improve work-life balance.


Modern change management

How change and adoption enhances the value of technology investments.


Manulife Asia embraces enterprise agility

Global financial services company Manulife is working in a whole new way. And it’s changing how it serves customers.


Workforce blog

Our leaders

Elena Pienkowski

Senior Managing Director – Talent & Organization, Change Management, Global Lead

Brian Payne

Managing Director – Change Management, Intelligent Platform Services Lead

Shannon Adkins

Managing Director – Talent & Organization

David A. Ramirez

Managing Director – Future of Work, Global Lead

Sarah Bartel

Managing Director – Cloud Change, Global Lead

Marina Boschert

Managing Director – Change Management, APAC Lead

Miriam Pizzo

Principal Director – Change Management, LATAM Lead