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Case Study

Singapore Changi Airport: Managing disruption with digital

Transforming the passenger experience

Call for change

When tech meets human ingenuity

Pandemic disruption

A valuable difference

"It quickly became apparent that we are operating in a new normal, and we needed to be creative and innovative to meet the rapidly changing needs at Changi Airport."

— EWEN PLOUGASTEL, Managing Director, Client Account Lead

Meet the team

Divyesh Vithlani

Senior Managing Director – Market Unit Lead, Southeast Asia

Alison Kennedy

Managing Director – Strategy & Consulting Lead, Southeast Asia

Ewen Plougastel

Managing Director, Client Account Lead

Gabor Bertha

Associate Director, Delivery Lead – ASEAN Applied Analytics