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AI Quality Engineer

Quality Engineering Senior Analyst | Early Career | Full time
Job No. R00344458 | Singapore
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Location: Singapore

About the Role

Help build trust in AI-powered solutions by ensuring agents, copilots, and intelligent workflows are reliable, accurate, and ready for production. This role focuses on validating AI behavior, business outcomes, integrations, and automation quality across enterprise platforms and managed services operations.

Key Responsibilities

  • Design and execute quality engineering strategies for AI agents, copilots, intelligent workflows, and Human + Agent operating models.
  • Validate agent outputs, prompt behavior, hallucination risks, regression impacts, and business process accuracy.
  • Develop AI testing frameworks, evaluation datasets, acceptance criteria, and risk-based quality gates.
  • Build and maintain automated regression suites for AI-enabled enterprise applications and workflows.
  • Test integrations and end-to-end user journeys across platforms such as SAP, Salesforce, ServiceNow, SuccessFactors, mobile applications, and enterprise systems.
  • Partner with Product Managers, Solution Architects, Agentic Engineers, and AgentOps teams to ensure AI solutions are safe, reliable, auditable, and production-ready.

Required Qualifications:

  • Proven experience in QA Automation and test automation frameworks.
  • Experience testing APIs, integrations, and enterprise applications.
  • Proficiency in Playwright, TypeScript, and/or Python.
  • Experience developing automated test strategies, regression suites, and quality assurance processes.
  • Strong analytical and problem-solving skills with attention to quality and risk management.

Preferred Qualifications

  • Experience testing AI, Generative AI, copilots, agents, or intelligent automation solutions.
  • Knowledge of prompt evaluation, hallucination detection, model validation, and AI quality metrics.
  • Experience with CI/CD pipelines, DevOps, or Quality Engineering practices.
  • Familiarity with SAP, Salesforce, ServiceNow, SuccessFactors, or other enterprise platforms.
  • Experience working in Agile product development or managed services environments.

Singapore

Requesting an Accommodation

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Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. 

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

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