Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Microsoft Windows Server Administration
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Job Title
Senior Windows & Active Directory (Microsoft Entra ID) Engineer
Career Level: 8
Experience
9–12 Years
Location
Bangalore (Onsite Client Location)
Employment Type
Full-Time
Job Summary
We are looking for a seasoned Senior Windows & Active Directory (Microsoft Entra ID) Engineer with 10+ years of experience in managing large-scale enterprise Windows infrastructure. The role requires deep expertise in Windows Server administration, Active Directory, and Hybrid Identity (AD–Entra ID), along with strong troubleshooting and automation skills. The candidate will act as a technical SME, supporting business-critical environments and driving identity modernization initiatives.
Key Responsibilities
Windows Server Administration
Administer and support Windows Server 2012 R2 / 2016 / 2019 / 2022 in enterprise environments.
Perform installation, configuration, patching, and hardening of Windows servers.
Handle Windows OS upgrades, in-place and side-by-side migrations.
Manage Windows Failover Clustering, file servers, print servers, and application servers.
Perform server performance tuning, capacity planning, and root cause analysis.
Troubleshoot complex OS-level, service, and application integration issues.
Active Directory (On-Prem)
Design, manage, and support multi-domain / multi-forest Active Directory environments.
Perform AD health checks, replication monitoring, and cleanup activities.
Manage FSMO roles, AD sites & services, trusts, and delegation models.
Create, manage, and troubleshoot Group Policy Objects (GPOs) including security baselines.
Support DNS, DHCP, and time synchronization services.
Microsoft Entra ID (Azure AD)
Manage Microsoft Entra ID in hybrid identity environments.
Configure and support Entra ID Connect / Cloud Sync.
Implement and manage Conditional Access, MFA, device-based access, and identity protection.
Manage RBAC, Privileged Identity Management (PIM), and access reviews.
Support SSO integrations with enterprise and SaaS applications.
Security & Compliance
Implement Windows and AD security hardening aligned with CIS / Microsoft benchmarks.
Support Zero Trust Identity principles.
Work with security teams on identity-related incidents, audits, and remediation.
Enable logging, monitoring, and compliance reporting.
Automation & Scripting
Develop and maintain PowerShell scripts for automation, reporting, and bulk operations.
Automate user lifecycle management, server health checks, and routine admin tasks.
Operations & Leadership
Act as Level 3 / SME support for Windows & Identity platforms.
Participate in major incident management and problem resolution.
Provide technical guidance and mentoring to junior engineers.
Prepare SOPs, runbooks, and operational documentation.
Coordinate with network, cloud, security, and application teams.
Mandatory Skills (India Hiring Focus)
Windows & AD
10+ years of hands-on experience in Windows Server & Active Directory
Strong expertise in Windows Server 2012–2022
Advanced knowledge of AD DS, GPO, DNS, DHCP, Kerberos, LDAP
Experience in Windows server build, patching, upgrades, and decommissioning
Hands-on with Failover Clustering, File Services, NTFS permissions
Strong troubleshooting skills for OS-level and AD-related issues
Identity & Cloud
Strong experience with Microsoft Entra ID (Azure AD)
Hands-on with Hybrid Identity, Entra ID Connect, and SSO
Experience implementing MFA, Conditional Access, PIM
Automation
Strong PowerShell scripting skills
Experience automating Windows & AD administration tasks
Good to Have / Preferred Skills
Experience with ADFS, PKI, and certificate lifecycle management
Exposure to Microsoft Intune and device identity
Knowledge of Defender for Identity / Defender for Endpoint
Experience in large enterprise / captive / global delivery environments
Working knowledge of ITIL processes (Incident, Change, Problem)
Certifications (Preferred – Not Mandatory)
Microsoft Certified: Windows Server / Identity & Access Administrator
Microsoft Certified: Azure Administrator or Security Engineer
ITIL Foundation
Soft Skills
Strong communication skills for stakeholder interaction
Ability to work in 24x7 enterprise support environments (on-call / shifts if required)
Strong documentation and knowledge-sharing mindset
Proactive and ownership-driven approach
Bengaluru
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.