Delivery Operations Senior Analyst
Designation: Delivery Operations Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Seeking a detail-oriented and transformation-driven professional to manage Vendor Excellence and Purchasing Info Record (PIR) governance within the Procure-to-Pay (P2P) function. The role focuses on supplier data quality, pricing accuracy, compliance, and process standardization to enable efficient procurement operations and strategic sourcing outcomes. .
What are we looking for? Preferred Qualifications • Graduate/Postgraduate in Commerce, Finance, or Supply Chain • 5–12+ years of experience in Procurement / P2P / Master Data • Hands-on experience in SAP PIR, Vendor Master, and Procurement tools • Exposure to shared services / BPO / global delivery models • Lean / Six Sigma certification (preferred) ________________________________________ Success Metrics (KPIs) • Vendor Master Data Accuracy (%) • PIR Accuracy & Timeliness • SLA Adherence (Turnaround Time) • Reduction in Invoice / PO Errors • Audit & Compliance Score • Stakeholder Satisfaction
Roles and Responsibilities: •Key Responsibilities ?? Vendor Excellence / Supplier Management • Manage end-to-end vendor lifecycle (onboarding, modifications, deactivation) • Ensure vendor data governance, compliance (KYC, tax, banking validation) • Drive Supplier Relationship Management (SRM) and vendor performance tracking • Partner with sourcing teams for RFx enablement and supplier onboarding • Ensure adherence to compliance, audit (SOX), and risk management frameworks • Lead initiatives for vendor data standardization and deduplication ________________________________________ ?? PIR (Purchasing Info Record) Management • Create, update, and maintain PIRs in SAP / ERP systems • Ensure price accuracy, validity dates, and contract alignment • Support sourcing teams with pricing conditions, rate cards, and contract integration • Perform regular data audits to ensure correctness and completeness • Troubleshoot PIR-related issues impacting PO creation and invoice processing • Enable automation and standardization of PIR processes ________________________________________ ?? Operational Excellence & Transformation • Drive process improvements, automation (RPA), and digital transformation initiatives • Monitor and manage SLA/KPI performance (accuracy, turnaround time, compliance) • Conduct root cause analysis (RCA) and implement corrective actions • Support transition, migration, and stabilization of new processes • Develop SOPs, training materials, and knowledge management frameworks ________________________________________ ?? Stakeholder & Governance • Collaborate with procurement, sourcing, finance, and IT teams globally • Manage client/stakeholder expectations and escalations • Present performance dashboards, MIS reports, and insights to leadership • Participate in governance forums, audits, and leadership reviews ________________________________________ Key Skills & Competencies • Procure-to-Pay (P2P) Operations • Vendor Master Data Management • Purchasing Info Record (PIR) Management • SAP / SAP Ariba / Coupa • Supplier Relationship Management (SRM) • SLA/KPI Governance • Risk & Compliance (SOX) • Data Accuracy & Audit Controls • Stakeholder Management • Process Improvement & Automation
Gurugram
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.