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Quality Auditing Representative

Quality Auditing Analyst | Early Career | Full time
Job No. 14523785 | Dalian
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工作内容:

1.根据SLA对每个销售人员/TL进行质量评估

2.解释和执行质量保证标准

3.根据与客户达成的协议跟踪、测量和报告指标

4.参加并组织校准会议

5.通过审计分析数据并确定趋势、行为和需要改进的领域

6.跟踪和跟进销售整改情况,尤其是异常情况

7.召开校准会议和团队会议,重点关注质量

8.与培训部门合作,确定团队/代理商的机会并进行趋势分析,以帮助确定需要改进的培训解决方案

基本资格

  • 至少拥有任何领域的学士/大学学位
  • 至少2年的工作经验,1年以上数字营销、互联网广告销售、客户成功(Customer Success)或企业级账户管理(Account Management)经验。
  • 有广告投放经验
  • 有明确的销售导向(Sales-driven)或绩效导向意识,对“目标达成(KPIs)”、“赢单率(Win rate)”和“销售提成/激励”有强烈的渴望。
  • 对工作流程、工具和销售有深入了解
  • 在不断变化的日程安排中接受工作
  • 出色的商务沟通和谈判技巧,能够与 SMB(中小企业)主或市场负责人进行平等、专业的策略对话。
  • 英语读写熟练, 有CET - 4证书

Dalian

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