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AXA's claims in the cloud

Building cutting-edge AWS insurance capabilities.

5-minut czytania

Call for change

When tech meets human ingenuity

<12 months

The transition to the AWS architecture—which included 14 environments, 15 applications, 50+ batch pipelines, and 20+ operational dashboards—was expected to take 12 months but was completed in just 9.


In more than 90% of all cases, coverage and insurer intervention is confirmed to the client within four hours, and 40% of those confirmations are issued instantly, with no handler intervention.


20% of the full claims volume is now handled via straight-through-processing. Loss ratios have been kept under control by improving both the fraud detection rate and the recovery rate by 2%.

A valuable difference