In this Perspectives video from his 2019 Payments Canada Summit presentation, Alan McIntyre once again asks, “What IIF?”

What if all retail and commercial payments end up being instant, invisible and free?

In a follow-on from his presentation last year, Alan assesses where the industry is today in its journey and looks at why it’s so important to develop deeper customer relationships and create advisory revenue streams that sit on top of payment transactions.

"You do need to be preparing for the world of 'What IIF' because instant, invisible and free is coming—and it’s coming quickly."

– ALAN MCINTYRE, Senior Managing Director – Accenture Banking

Alan McIntyre

Senior Managing Director – Banking

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