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User Researcher - Newcastle

User Experience Engineering Team Lead/Consultant | Mid-Level | Full time
Job No. R00324411 | Newcastle
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Role: User Researcher

Location: Newcastle

Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week.

Note: The above information relates to a specific client requirement.

As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services.

This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice.  

As a User Researcher, you will:

  • Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects

  • Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face, session analysis, report writing and playback to your team and stakeholders.

  • Aligning user research activities to influence and support decision making

  • Collaborate with product owners and service managers to devise appropriate research strategies that will generate focused insights.

  • Convert concepts and emerging findings into high quality stimulus material.

  • Work closely with designers and developers to turn user data and insights into actionable requirements that feed into prototype development, and influence product direction.

  • Work as a part of Agile delivery teams and possess the hard and soft skills required to participate in design and delivery and be able to identify and progress client issues, whilst advocating for users.

  • Work closely with our UX & Design Team, to share knowledge, learn new skills, and design transformational services.

We are looking for experience in the following skills

  • Relevant experience as a User Researcher  

  • Experience working directly with Government Design System (GDS), or to GDS standards is essential.

  • You have worked as part of an Agile Scrum team

  • You are always comfortable advocating for your users, and helping your team and stakeholders navigate a user-centred design process

Set yourself apart:

  • Have a portfolio where you can show examples of User Journeys, Personas, User Research, Prototyping, User Testing and User Interface Design.

What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services, we are known for.

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

#LI-EU

Newcastle

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. 

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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