Solution Architecture Manager, New Business
Solution Architect, New Business Manager
Career Level – Manager
UK (Birmingham)
Salary: Competitive salary and package (Depending on level of experience)
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As a Solution Architect, New Business Manager you will:
- Own the end-to-end solution for our large transformational and managed service contracts for cloud.
- Architect AI-optimized solutions that enhance IT operations through predictive analytics, intelligent monitoring, and automation tools such as AIOps platforms (e.g., Palantir, Moogsoft, BigPanda, Splunk ITSI).
- Manage multiple towers from applications, data & analytics, automation, industry solution, infrastructure, and cloud.
- Leverage AI-driven automation to enhance service management processes, reduce operational noise, and enable proactive issue resolution.
- Own the full scope from migration to run scope, including all key service elements, e.g., Service Desk, Service management, cloud architecture design, app and infra management, migration, network, workplace, security.
- Architect a compelling and commercially competitive solution with a key focus on cloud (Public, private & hybrid), integrating AI frameworks and AIOps platforms to demonstrate significant and quantifiable value to the client.
- Leverage Accenture assets and third-party relationships in architecting solutions, incorporating AI tools where applicable to improve operational efficiency.
- Lead the solution planning teams for large, complex deals including multiple solution architects, subject matter experts, transition, and transformation experts.
- Work alongside Sales to manage the senior client buyer and solution owner (e.g., CFO, CIO) and sell AI-enabled and cloud-centric solutions.
- Utilize AI and machine learning capabilities to ensure solutions drive predictive problem identification, root cause analysis, and noise reduction.
- Bring operational experience to bear to ensure the solution is deliverable at acceptable risk to Accenture.
- Develop and negotiate contract content to ensure the solution is contracted to deliver client and Accenture value.
- Own, manage, and ensure the quality of client-facing content (both oral and written) that presents the solution. This includes proposal material, proposal orals, workshop presentations, due diligence, and Q&A content.
- Build strong links with and work collaboratively with Accenture groups (e.g., Technology Consulting, Application Operations, Security) to ensure holistic solutions, transition, and delivery.
- Integrate AI and AIOps methodologies into the transition process to streamline service delivery while reducing risks.
- Own and manage the solution and delivery approvals process, including Accenture’s Senior global management.
- Ensure solution, including AI-enabled elements, is transitioned successfully into the delivery.
We are looking for experience in the following skills:
- Proven track record (wins) in defining and selling AI-enhanced and cloud-centric managed services solutions for leading global enterprises.
- Robust Public Cloud services understanding, ideally key public cloud provider certifications.
- Experience in deploying AIOps technologies such as Moogsoft, BigPanda, or Splunk ITSI for enhanced IT operations.
- Experience in complex solution team management.
- Experience in architecting significant infrastructure and cloud solutions.
- Experience in IT infrastructure products and offerings including:
Set yourself apart:
- Hands-on experience with AIOps platforms and AI-driven solutions that optimize IT operations.
- Cloud provider certifications.
- Delivery or hands-on background.
- Knowledge of operational support & security challenges associated with taking a client on a journey to the Cloud utilizing an "As a Service" model.
#LI-EU
- Public Cloud (AWS, Azure, Google)
- Operational Tooling, Automation, Predictive Analytics, and AIOps
- Service Management & ITIL
- Service Desk and End User Workplace Services
- Data Centre and Private/Hybrid Cloud Operations
- Network and Security
Birmingham
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