Salesforce Consumer Goods Delivery Lead Manager
Role Title: Salesforce Consumer Goods delivery lead
Location: London / Manchester / Birmingham / Leeds
Salary: Competitive salary and package dependent on experience
Career Level: Manager
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
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About the Accenture Salesforce Business Group:
Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with the stability of a well established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years).
The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this through leveraging the best aspects of our deep knowledge of how to modernise organisations selling, service and operational functions across all key industries. With deep knowledge in the power of Salesforce’s multiple cloud offerings we help clients transform their employee and customer experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves we lead by example and are a great example of how we have modernised our sales, forecasting and commercial governance with Salesforce tools.
You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way we believe that our customers get the best results from their partnership with us. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.
As a Salesforce Consumer Goods Delivery Lead you will:
Delivery Leadership & Governance
Consumer Goods Industry Expertise
Client & Stakeholder Management
Salesforce Platform & Ecosystem
Team Leadership & Development
What You’ll Bring:
Proven experience delivering Salesforce programs in a Delivery Lead or Program Manager role.
Proven ability to manage complex stakeholder environments and build trusted relationships across all business levels.
Strong knowledge of Consumer Goods industry processes and challenges.
Deep understanding of Salesforce core platforms (Sales Cloud, Service Cloud, Experience Cloud), including Consumer Goods Cloud with exposure to Marketing Cloud and/or Data Cloud and TPM.
Experience working in complex, integrated enterprise environments, working in a consulting or system integration environment.
Experience on Agile methodology, use of related Agile, Automation and DevOps tools.
Ability to lead distributed teams and operate effectively in a global delivery model.
Strong understanding of how to apply Salesforce innovations (including Agentforce) and AI for increasing productivity of the delivery team.
Experience in defining strategies for global Salesforce implementations and migrations, including coordination across regions and stakeholder groups.
Leadership skills and a passion for mentoring, innovation, and delivering client impact.
Strong communication, presentation, and interpersonal skills, with a focus on building and maintaining client relationships
What’s in it for you:
At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!
Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
Closing Date for Applications:
Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
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