🧩 Profil recherché

• Formation supérieure (école d’ingénieur, commerce ou université)
• Expérience minimum de 3/4 ans en Business Analysis et/ou PMO
• Expérience ou forte appétence pour les environnements Customer Services / opérations clients
• Bonne maîtrise des outils de pilotage, de reporting et d’analyse de performance
• Compréhension des enjeux de qualité de service, SLA et satisfaction client
• Excellentes capacités d’analyse, de synthèse et de communication
• Autonomie, rigueur et esprit collaboratif

Une expérience dans le secteur aéronautique (programmes industriels, MRO, support en service, environnements normés) serait un véritable atout.

📍 Pourquoi nous rejoindre

• Diversité des missions et des contextes clients
• Projets à forte valeur ajoutée
• Environnement structuré et stimulant
• Exposition à des enjeux Customer Services stratégiques
• Accompagnement dans la montée en compétences et l’évolution de carrière
• CDI

Blagnac

Requesting an Accommodation

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Equal Employment Opportunity Statement

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For details, view a copy of the Accenture Equal Opportunity Statement

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Accenture is committed to providing veteran employment opportunities to our service men and women.

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The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.