Primary skills:

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or a related discipline; postgraduate qualifications such as an MBA are highly desirable

Experience:

• 3 to 6 years in IT consulting, business analysis, digital transformation, or system implementation roles
• Experience working on cross-functional technology or process improvement projects
• Exposure to enterprise platforms (ERP, PLM, workflow tools, cloud systems, automation solutions)
• Technical Skills
• Requirements gathering & stakeholder facilitation : Gather, analyse, and validate business and system requirements through workshops and interviews
• Process mapping (BPMN/Visio or equivalent) : Document as-is/to-be workflows to identify gaps and improvement opportunities
• Business analysis & functional documentation : Develop business requirement documentations, functional specifications, and user stories to guide solution delivery
• Testing support (SIT/UAT) : Prepare test cases, coordinate testing, and track defects to ensure requirements are met
• Basic data analysis (Excel/BI or equivalent) : Perform data analysis and reporting to support insights and decisions
• Familiarity with agile or waterfall methodologies (JIRA, Microsoft Project or equivalent) : Work within structured delivery frameworks to manage timelines and deliverables

Secondary skills:

• Familiarity with controlled documentation environments (e.g., FMCG, Pharma, Chemicals, Manufacturing)
• Experience delivering mid to large‑scale label and artwork management implementations using platforms such as Loftware, ESKO, BarTender, and Prisym 360, with integrations across ERP, RIM, and PLM systems for compliance and business continuity
• Proficient in integrating labeling systems with SAP ERP, MES, and e‑LIMS using protocols such as FTP, HTTPS, and TCP/IP
• Experienced in migrating label templates, printer configurations, and user access roles

Core competencies:

• Self‑driven, detail‑oriented, with strong organizational and time‑management skills
• Collaborative team player with a positive, solution‑focused attitude
• Strong written and verbal communication skills, including presentations and documentation (Excel, Visio, PowerPoint, etc.)
• Skilled in working with diverse cultures, communication styles, and global teams
• Consulting mindset with client-facing confidence with ability to translate business needs into technical solutions
   

Kuala Lumpur

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