Here's what you need

• Minimum of 5 years of experience in the Utilities industry, with a strong focus on Customer Service, Energy Retail, and Customer Transformation project delivery

• Minimum of 3 years of hands-on experience with enterprise platforms such as SAP or Oracle, including leading or managing system-enabled business transformations

• Deep expertise in Meter-to-Cash operations, customer operations, billing, collections, and associated technologies

• Proven leadership in large-scale Customer Transformation initiatives and technology implementations, including CIS replacements or major platform modernizations

• Demonstrated experience managing consulting engagements, including scope definition, workplan development, resourcing, risk management, and executive reporting

• Bachelor’s degree or equivalent professional experience

• Willingness to travel as required

Bonus Points

• You have 3+ years of experience in an advisory or consulting role, delivering business transformation in a client-facing environment

• You have led multi-workstream programs involving customer operations, digital channels, and enterprise platforms (e.g., SAP, Oracle)

Professional Skill Requirements

• You confidently lead clients and teams through change, ambiguity, and complex transformation, balancing strategic direction with hands-on execution

You build trusted advisor relationships and partner with clients to:

• Design and re-engineer business processes

• Lead design thinking and executive workshops

• Develop business cases and transformation roadmaps

• Deliver agile and hybrid delivery programs

• Define new operating models and customer engagement strategies

• Lead change management, talent enablement, and adoption

• Co-create reusable intellectual property and industry-leading solutions

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.

As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location                                    Annual Salary Range

California                                           $94,400 to $293,800

Cleveland                                            $87,400 to $235,000

Colorado                                            $94,400 to $253,800

District of Columbia                         $100,500 to $270,300

Illinois                                                 $87,400 to $253,800

Maryland                                           $94,400 to $253,800

Massachusetts                                  $94,400 to $270,300

Minnesota                                         $94,400 to $253,800

New York/New Jersey                    $87,400 to $293,800

Washington                                      $100,500 to $270,300

#LI-NA

#LI-MP

Chicago, IL

Albany, NY

Arlington, VA

Atlanta, GA

Austin, TX

Beaverton, OR

Bentonville, AR

Boston, MA

Carmel, IN

Charlotte, NC

Cincinnati, OH

Cleveland, OH

Columbus, OH

Culver City, CA

Denver, CO

Des Moines, IA

Detroit, MI

Hartford, CT

Herndon, VA

Houston, TX

Irvine, CA

Irving, TX

Kirkland, WA

Los Angeles, CA

Miami, FL

Milwaukee, WI

Minneapolis, MN

Morristown, NJ

Mountain View, CA

Nashville, TN

New York City, NY

Oklahoma City, OK

Overland Park, KS

Philadelphia, PA

Pittsburgh, PA

Raleigh, NC

Redmond, WA

Sacramento, CA

San Diego, CA

San Francisco, CA

Scottsdale, AZ

Seattle, WA

St. Louis, MO

St. Petersburg, FL

Walnut Creek, CA

Requesting an Accommodation

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If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

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For details, view a copy of the Accenture Equal Opportunity Statement

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Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. 

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

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Join Accenture to work at the heart of change. Visit us at www.accenture.com.