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Strategy & Consulting | Management Consultant (Talent & Workforce Transformation) - Public Service

Mgmt Consulting Analyst | Early Career | Full time
Job No. R00184506 | Multiple Locations
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In Accenture, within the Strategy & Consulting – Global Network area, we work with leading global clients to design and implement strategies that drive transformation and sustainable growth. As part of our team, you will collaborate on projects that combine innovation, deep analysis, and strategic execution, helping organizations tackle their most complex challenges.

🏢 ¡Work with purpose. Make your vision come true!

  • Our Public Service practice partners with state and local governments, public agencies, and nonprofit organizations across the United States and Canada to deliver mission-driven transformation. We help public sector and social impact organizations modernize their workforce, strengthen organizational capabilities, and navigate complex change — from technology adoption and service delivery redesign to workforce planning and structural transformation. Our work directly impacts the communities, residents, and beneficiaries these organizations serve. 

  • As a Talent & Workforce Transformation Consultant within our Public Service practice, you will support state and local government agencies and nonprofit organizations in navigating complex, large-scale organizational change. Your work will span the full spectrum of talent and workforce transformation — change management and technology adoption, platforms training and capability building, workforce planning, and organizational design — helping public sector clients define their target state, build workforce readiness, and achieve lasting mission outcomes. 

KEY RESPONSIBILITIES💥

As a a Talent & Workforce Transformation Consultant, you’ll participate in any of the following projects with the responsibilities listed in each case. 

Change Management & Adoption

  • Help develop and execute change initiatives that enable state, local, and nonprofit clients to successfully transition to their target operating state. 

  • Shape the change vision and define the change acceptance strategy in collaboration with government executives, agency leadership, and community-facing stakeholders.

  • Define appropriate change initiatives — including the skills, structures, tools, and support mechanisms — needed to manage organizational change within public sector constraints and governance requirements. 

  • Develop metrics and progress dashboards to measure transition adoption and determine appropriate corrective actions.

  • Monitor and evaluate change management effectiveness, adjusting approaches to achieve desired outcomes within public sector delivery cycles and budget structures. 

Platforms Training & Capability Building

  • Design and execute training strategies — including "train the trainer" programs — to ensure effective knowledge transfer across government employees, agency staff, and nonprofit teams.

  • Drive upskilling of client technical and business staff to enable successful adoption of new government platforms, digital services, and enterprise technologies (e.g., Salesforce, Workday, ServiceNow, ERP systems). 

  • Develop and manage communication plans aligned to public sector transparency requirements, multi-stakeholder environments, and constituent impact considerations. 

  • Support the establishment of a Change Center of Excellence (CoE) within client agencies, advising on governance structures, change playbooks, and delivery execution.

Workforce Planning & Organizational Design

  • Execute workforce planning activities including skills gap analysis, role mapping, headcount modeling, and talent supply/demand assessments across civil service or nonprofit workforce structures. 

  • Support organizational design engagements by documenting current-state agency structures, defining future-state operating models, and enabling role clarity across departments and programs. 

  • Collaborate with HR, operations, and program leadership to identify workforce impacts driven by technology adoption, legislative mandates, or restructuring initiatives. 

  • Execute business readiness activities — including scorecards, checklists, and iterative deployment support — tailored to the phased delivery cycles common in government transformation programs. 

  • Work across impacted stakeholder groups including government unions, community organizations, elected officials, and cross-agency partners to activate a culture of change and reduce change fatigue. 

Client Environment

You will work with clients across a range of public sector and social impact contexts, including: 

  • State government agencies (health and human services, transportation, revenue, education, justice, labor).

  • Local governments (municipalities, counties, regional authorities) in the US and Canada.

  • Public utilities, transit authorities, and government-owned enterprises. 

  • Nonprofit organizations and social sector entities delivering government-funded or community programs across North America.

  • Cross-jurisdictional initiatives involving federal-provincial/state-local coordination in Canada and the US.

A Unique Workplace – Discover the Benefits We Have for You

  • 🍔 PedidosYa credits

  • 🏥 Swiss Medical health insurance – fully covered for you and your immediate family

  • 🔌 Connectivity and electricity reimbursement

  • 🏋️‍♂️ VIP Gym Pass – 100% covered

  • 📆 Days off starting from your first year of service

  • 🌴 Flexible holidays

  • ⏰ Flexible work shifts

  • 🎓 Bonus for higher education certifications

  • 🎉 Day off on your birthday

  • 💰 Performance bonuses

  • 👶 Extended maternity & paternity leave

  • 🧸 Daycare reimbursement

  • ➕ And many more!

 

🏢 We have offices available in CABA, Córdoba, Mar del Plata, Rosario, Salta, and Mendoza! And if you’re located in other provinces, our positions are remote, so you can work from home! 🌎

📌 REQUIRED CALIFICATIONS

  • Bachelor's degree in Public Administration, Business Administration, Human Resources, Organizational Psychology, or a related field.

  • Proven experience across one or more of the following: organizational change management, workforce planning, organizational design, or talent strategy — with demonstrable exposure to government, public sector, or nonprofit clients. 

  • Proven experience delivering change management programs for large-scale technology or business transformation initiatives within government or mission-driven organizations.

  • Understanding of public sector operating environments including civil service structures, procurement cycles, legislative constraints, and multi-stakeholder governance.

  • Strong stakeholder engagement and facilitation skills, with the ability to navigate politically sensitive environments and influence across organizational levels. 

  • Ability to develop and track change metrics, readiness scorecards, and workforce KPIs within government reporting frameworks. 

  • Excellent written and verbal communication skills, including the ability to translate complex transformation concepts for diverse public sector audiences.

  • Advanced English proficiency (written and spoken) is mandatory; candidates must demonstrate the ability to produce executive-quality deliverables, facilitate workshops, and communicate effectively with senior government and nonprofit stakeholders entirely in English.

  • Active and proficient use of Generative AI (GenAI) tools is mandatory; candidates must demonstrate hands-on experience leveraging GenAI in day-to-day work — including content development, research, analysis, and problem-solving — and a commitment to responsible AI use in public sector and mission-driven contexts.

📌 PREFERRED QUALIFICATIONS

  • Familiarity with structured change management methodologies (e.g., Prosci/ADKAR, Kotter, McKinsey Influence Model).

  • Experience with government technology platforms such as Salesforce Government Cloud, Workday, SAP, ServiceNow, or Oracle ERP.

  • Exposure to workforce analytics, operating model design, or civil service classification and compensation reform projects. 

  • Familiarity with agile delivery frameworks (SAFe, Scrum, Kanban) as applied in government or regulated environments. 

  • Experience working across both US and Canadian public sector contexts, including familiarity with provincial/territorial government structures and Canadian nonprofit governance frameworks. 

  • Proficiency in Microsoft 365, collaboration tools, and AI government project management environments. 

📌 What we offer

  • The opportunity to deliver mission-driven work with direct impact on communities, residents, and public service beneficiaries across North America. 

  • Exposure to the full spectrum of talent and workforce transformation — change management, training, workforce planning, and organizational design — across diverse public sector contexts.

  • A collaborative, inclusive culture that values continuous learning, diverse perspectives, and career growth.

  • Access to world-class training, professional certifications, and a global network of public sector transformation professionals.

AT ACCENTURE, EQUALITY DRIVES INNOVATION
Did you know that Accenture was chosen as the most diverse and inclusive company in the world? We believe that the workforce of the future is an equal workforce for everyone.

All decisions related to the recruitment and selection process will be made without any distinction, exclusion, or preference based on race, color, gender, sexual orientation, disability, age, religion, political or union opinion, nationality, socioeconomic background, or any other characteristic protected under applicable law, that could result in the nullification or impairment of equal opportunity or treatment among candidates.


#LI-LATAM

Buenos Aires

Cordoba

Mar del Plata

Mendoza

Rosario

Salta

Requesting an Accommodation

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If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

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Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. 

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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