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業務改革BPO(製薬PV領域)プロジェクトリーダー候補 – オペレーションズ コンサルティング本部

Bus Process Delivery Team Lead/Consultant | Full time
Job No. R00004346 | Multiple Locations
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◆製薬会社向けBPOについて
製薬業界では、規制強化などを背景に、新薬上市の難易度が上がり、研究開発費が上昇しています。アクセンチュアでは、製薬会社へのBPOサービス提供を通して、製薬会社の研究開発のコスト削減と、スピーディな新薬の製品化を支援しています。
日本の製薬業界のクライアントに対しては、日本のオンショア要員と、インド・中国のオフショア要員を組み合わせて、英語・日本語でのPV業務(病院や患者、薬剤師などから提供される薬の安全性情報を管理する業務)のアウトソーシングサービスを提供しています。

◆仕事内容:
安全性情報業務(PV業務)のBPOプロジェクトに所属し、スキル・経験、ご志向に応じて下記のいずれかの業務をご担当いただきます。

【チームリーダー】
・PV業務のオペレーション
・PV業務のオペレーションチームの運営(数名のメンバー管理)
・業務運用をモニタリング、可視化しクライアントおよび社内へのレポーティング(日本語・英語)
・RPA導入やプロセス改善等による継続的改善の立案、実行
・SV/オペレーターに対しての業務管理・教育研修・人事評価報酬管理
・営業部門と連携し、領域拡大、追加セール

【プロジェクトリーダー】
製薬BPOプロジェクトのサービス提供にかかわる全体責任者をご担当いただきます。
契約管理、コスト管理、スコープ管理、品質管理、リスク管理、課題管理、改善提案、要員管理など、小規模事業の経営に近い業務です。

【PVスペシャリスト(Subject Matter Expert)】
PV業務のスペシャリストとして、クライアントに対する高品質なサービス提供を担当します。

◆勤務地
東京・大阪・福岡

【必須条件】

・学歴:4年生大学卒以上

・語学:英語  ビジネスレベル(TOEIC700点以上)

・製薬/医療機器メーカーまたはCROにて安全性情報管理の経験が1年以上あること

・CROまたは製薬/医療機器メーカーにおけるチームまたはプロジェクトマネジメント経験

【歓迎条件】

※下記いずれかの経験1年以上をお持ちの方

・事業会社で業務改善、システム導入、組織・制度設計などに携わった経験、またはコンサルティング経験

・製薬会社/医療機器/CRO/その他ライフサイエンス系の業界に携わった経験

・アウトソーシング業界における営業・移管・運用管理等の経験

Emp_Regular JPNOps Ct_BPO

#LI-GM

Osaka

Fukuoka

Tokyo

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