Client Account Lead
Project Role Description : Advise clients by bringing together expertise and thought leadership to shape solutions and solve critical business needs for a portfolio of accounts or a single large account. Bring together the right teams to drive profitable sales growth, expand services and offerings delivered, ensure profitable delivery and influence the clients strategy.
Must have skills : Account Management
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Client Account Lead, you will engage with clients to provide expert guidance and innovative solutions tailored to their unique business challenges. Your typical day will involve collaborating with various teams to ensure the delivery of high-quality services, driving sales growth, and influencing client strategies. You will be responsible for managing a portfolio of accounts, ensuring that client needs are met while fostering strong relationships and promoting the expansion of services offered. Your role will require a proactive approach to problem-solving and a commitment to delivering exceptional client experiences.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate regular meetings with clients to assess their needs and gather feedback.
- Develop and implement strategies to enhance client satisfaction and retention.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Account Management.
- Good To Have Skills: Experience with client relationship management software.
- Strong understanding of sales strategies and business development.
- Ability to analyze client data to identify trends and opportunities.
- Excellent communication and interpersonal skills.
Additional Information:
- The candidate should have minimum 5 years of experience in Account Management.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
Gurugram
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