Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Dynatrace APM
Good to have skills : Splunk, Datadog
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve collaborating with cross-functional teams to design, code, and enhance various components across systems or applications. You will utilize modern frameworks and agile practices to ensure the delivery of scalable and high-performing solutions, while also addressing any challenges that arise during the development process. Your role will require a proactive approach to problem-solving and a commitment to continuous improvement in software development practices.
The Dynatrace Observability Engineer supports the design, implementation, and operation of end to end observability across applications, infrastructure, and cloud platforms using Dynatrace. The engineer collaborates with development, SRE, operations, and platform teams to deliver consistent monitoring, operational visibility, and observability insights.
The engineer focuses on implementing observability standards, supporting incident analysis, and ensuring consistent visibility across systems through effective use of Dynatrace capabilities.
Primary Skill: Dynatrace APM
Good To Have Skills: Experience with Splunk, Datadog.
Required knowledge & Experience
Hands on experience with Dynatrace Observability
o OneAgent deployment and lifecycle activities
o Management zones, tagging strategies, and access configuration
o Dashboard creation, alert configuration, and tuning
Understanding of metrics, logs, and distributed tracing
Experience supporting Davis AI problem analysis and incident triage
Ability to perform AI driven RCA and noise reduction activities
Ability to analyze runtime system behavior and service dependencies
Understanding of capacity trends from an observability perspective
Adherence to defined observability standards and documentation practices
Dynatrace Associate Certification (preferred)
Ability to design scalable telemetry pipelines with sampling, filtering, and enrichment
Ability to analyze runtime behavior and service dependencies using traces and metrics
GenAI & Tooling Skills (nice to have)
Awareness of GenAI / Agentic AI concepts in IT operations
Ability to execute defined automation rules or prompts
Analytical skills to validate AI generated insights
Key Responsibilities
Implement Dynatrace onboarding for applications and environments
Configure dashboards, alerts, and monitoring views
Support incident investigation and RCA
Apply reusable observability patterns and best practices
Integrate Dynatrace with ITSM tools (e.g., ServiceNow) for incident creation, correlation, and tracking
Provide observability support during production issues, outages, and stabilization activities
Support AMS / production operations
Maintain observability documentation
Participate in knowledge sharing sessions
Deploy and manage OpenTelemetry Collectors (agent and gateway modes)
Configure telemetry pipelines for metrics, logs, and traces
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Mentor junior team members to enhance their skills and knowledge.
- Continuously evaluate and improve development processes to increase efficiency.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Dynatrace APM.
- Good To Have Skills: Experience with Splunk, Datadog.
- Strong understanding of application performance monitoring and optimization.
- Experience with modern software development frameworks and methodologies.
- Proficient in coding languages relevant to software development.
Additional Information:
- The candidate should have minimum 5 years of experience in Dynatrace APM.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Bengaluru
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.