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Application Support Engineer

Application/Cloud Support Associate Manager | Full time | Experience: 5-10 years
Job No. ATCI-5373620-S1970537 | Kolkata | Required Skill: DevOps
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Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
Were looking for a Full Stack DevOps Engineer wh-combines software development expertise with strong DevOps and cloud infrastructure skills. Youll be responsible for designing, developing, deploying, and maintaining scalable web applications while implementing CI/CD pipelines, automating infrastructure, and ensuring high system reliability and performance.

Youll work closely with developers, QA engineers, and operations teams t-streamline deployment processes and enhance development workflows.

Roles & Responsibilities:
Full Stack Development
-Design, develop, and maintain web applications using modern front-end and back-end technologies (e.g., React, Angular, Node.js, Python, Java, Go).
-Develop RESTful APIs and integrate with third-party services.
-Ensure performance, scalability, and security across the stack.
-Collaborate with UX/UI designers and product managers t-deliver seamless user experiences.

DevOps & Cloud Infrastructure

-Build and maintain CI/CD pipelines using tools such as GitHub Actions, GitLab CI, Jenkins, or CircleCI.
-Manage infrastructure as code (IaC) using Terraform, CloudFormation, or Ansible, Pulumi and CrossPlane.
-Deploy and monitor applications in cloud environments (AWS, Azure, or GCP).
-Implement containerization and orchestration (Docker, Kubernetes, Helm).
-Set up automated monitoring, logging, and alerting (Prometheus, Grafana, ELK Stack, Datadog).
-Enhance system reliability, security, and scalability through automation and best practices.

Operations & Collaboration
-Participate in code reviews and DevOps strategy discussions.
-Troubleshoot and resolve production issues with a focus on uptime and performance.
-Implement security best practices and assist with compliance standards.
-Mentor junior developers and contribute t-improving development workflows.

Professional & Technical Skills:
-Languages:
-Backend: Python, Java, Node.js, Go, Ruby, C#
-Frontend: JavaScript/TypeScript, HTML, CSS

-Frameworks:
-Frontend: React, Angular, Vue.js
-Backend: Express.js, Spring Boot, Django, Flask

-APIs:
-RESTful and GraphQL API design and integration
-Version Control:
-Git, GitHub/GitLab/Bitbucket workflows (branching, pull requests, CI triggers)
-Version Control:
-Git, GitHub/GitLab/Bitbucket workflows (branching, pull requests, CI triggers)

2. DevOps & Automation Tools
-CI/CD Pipelines: Jenkins, GitHub Actions, GitLab CI, CircleCI, Travis CI, ArgoCD
-Infrastructure as Code (IaC): Terraform, Ansible, AWS CloudFormation, Pulumi
-Configuration Management: Chef, Puppet, Ansible, SaltStack
-Monitoring & Logging: Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), Loki, Datadog

3. Cloud & Infrastructure

-Cloud Platforms: AWS, Azure, Google Cloud Platform (GCP)
-Compute & Networking: EC2, Lambda, VPC, Load Balancers, Route 53, DNS, VPNs
-Storage & Databases: S3, RDS, DynamoDB, PostgreSQL, MySQL, MongoDB
-Containerization: Docker, Podman
-Container Orchestration: Kubernetes (K8s), Helm, OpenShift

4. System Administration & Networking

-Operating Systems: Linux (Ubuntu, CentOS, Alpine), Bash scripting, basic Windows Server knowledge
-Networking Fundamentals: TCP/IP, DNS, SSL/TLS, HTTP/HTTPS, VPN, firewalls
-Security & Compliance: IAM, Secrets Management (Vault, AWS Secrets Manager), SSH, encryption, vulnerability scanning

5. Testing & Quality Assurance
-Automated Testing: Unit, Integration, E2E tests (Jest, Cypress, PyTest, JUnit)
-Performance & Load Testing: JMeter, k6, Locust

6. Observability & Incident Response
-Monitoring: Application and system performance metrics
-Alerting & Incident Management: PagerDuty, Opsgenie, Slack integrations
-Logging: Centralized log management (ELK, Fluentd, Splunk)

7. Security & Compliance Awareness
-Secure coding practices (OWASP Top 10)
-Infrastructure security (network isolation, encryption)
-Compliance frameworks (GDPR, SOC 2, HIPAA if applicable)

8. Soft Skills & Mindset
-Strong problem-solving and debugging skills
-Collaboration with developers, QA, and IT teams
-Understanding agile methodologies (Scrum, Kanban)
-Continuous learning and adapting t-new tools and cloud services

Additional Information:
- The candidate should have minimum 7.5 years of experience in DevOps.
- This position is based at our Kolkata office.
- A 15 years full time education is required.
- Resource needs to be AI Ready.
15 years full time education

Kolkata

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