Order to Cash Operations Analyst
Designation: Order to Cash Operations Analyst
Qualifications:BCom/CA Inter
Years of Experience:4 to 7 years
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What would you do? You will be aligned with our Finance Operations vertical and will responsible for day-to-day contract management and billing operations, ensuring accuracy, timeliness, compliance, and team productivity. This role provides operational leadership, drives performance, manages escalations, and acts as the first line of governance between execution teams and senior leadership. Contract Management & Billing profile consistent of below responsibilities: Perform advanced quality reviews on: Complex contract configurations and pricing terms Billing calculations, volume tiers, minimums, and adjustments Contract amendments, renewals, and terminations Validate end-to-end traceability between contract terms and billing output. Identify revenue leakage risks, under/over-billing scenarios, and control gaps. Independently handle high-risk and high-value accounts. Ensure 100% accuracy before releasing the invoice. Ensure timely process execution to avoid revenue loss. Design the process and configure the technology to support the process of creating 100% first time right invoices as per customer contract.
What are we looking for? Good understanding of Contract management process. Ability to support opportunity for revenue loss and improve the process. Timely and accurate contract and invoice processing. Ability to do root cause analysis for any error and take corrective actions to ensure 100% accuracy to meet process standards. Open to learning and coaching. Strong ability to interpret contracts, schedules, and amendments Clear understanding of: Pricing models (fixed, usage-based, tiered, minimums, caps) Contract terms impacting billing (effective dates, termination, renewals) Ability to translate legal language into billing rules accurately Validation of contract-to-system configuration alignment.
Roles and Responsibilities: 1. Contract & Pricing Proficiency Strong ability to interpret contracts, schedules, and amendments Clear understanding of: Pricing models (fixed, usage-based, tiered, minimums, caps) Contract terms impacting billing (effective dates, termination, renewals) Ability to translate legal language into billing rules accurately Validation of contract-to-system configuration alignment. 2. Billing & Revenue Knowledge End-to-end understanding of billing lifecycle: Input data calculation — invoice — revenue posting Proficiency in: Volume-based billing Adjustments, credits, rebills One-time vs recurring charges Ability to identify: Under-billing / over-billing Missed volumes or duplicate charges Understanding of revenue impact and downstream finance implications Ability to coordinate with end customer and Business to provide clarity and resolve queries on 48 hours.
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