HR Service Delivery New Associate
Designation: HR Service Delivery New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years
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What would you do? • Data entry in HR1S and managing service request via Oracle Helpdesk • Update HR1S systems, which include, but not limited to internal and client-based applications with HR transactions • Double-check all work before submission to ensure accuracy • Stick to established processes and guidelines to ensure consistent, accurate results, leverage tools, checklists, or templates provided to ensure work is done correctly • Reviews all input to ensure data is compliant with standard operation procedure practices • Communicate with the requestor via Helpdesk to receive accurate information to proceed with the service request • Extract, Analyse and Deliver the output report to ensure data has been processed accurately • Complete tasks within the assigned time frame (SLA) to ensure timely delivery • Must have clear understanding of the existing matrices in the process, how the • Effective communication and teamwork abilities • Attention to detail and the ability to manage BAU • Act on feedback provided by supervisors or SMEs to improve your accuracy and efficiency moving forward • Complete Accenture and Client’s mandatory training but not limited to TQ, DQ, Ethics and Compliance, CTD and ensuring full adherence to developmental trainings • Adhere to the escalation matrix when uncertain about the process or the content of a service request. Seek guidance and clarification from the Analyst or Senior Analyst as needed • Propose process improvements to enhance efficiency, accuracy, and controls contributing We Innovate Initiatives • Ensuring accurate complete and timely reporting of data in Accenture and client tools as per requirements (ADRT, GPH, SQF, DMS, T&E, etc.) The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.
What are we looking for? •• 6-12 months of experience in Human Resources Operations (HRO), with expertise in Workplace Benefits Administration (WBA), Compensation Management, and Performance Management is a plus • Basic Knowledge on MS Office like Word, Excel, Outlook, Webmail and good command over English • The role requires flexibility to work in rotational shifts, including nights, to ensure seamless data management • Maintain the highest level of confidentiality by strictly adhering to client data protection policies and legal standards, ensuring all sensitive information is securely handled. • Prioritizing tasks and managing time efficiently to handle multiple data-related responsibilities. • Quickly learning new HR processes, tools, and technologies
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decisions that you make impact your own work and are closely supervised • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work • Please note that this role may require you to work in rotational shifts
Navi Mumbai
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