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Delivery Operations Specialist

Delivery Operations Team Lead/Consultant | Mid-Level | Full time
Job No. 14319758 | Nashville, TN
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The Delivery Operations Specialist will be aligned with our Finance Operations vertical and will be to determine financial outcomes by collecting operation data reports, whilst conducting analysis and reconciling transactions.

This role provides support to throughout the life cycle of our Outsourced North America F&A deals and clients. The primary areas of support and project for this role include but are not limited to Business Development, Client Orals, Due Diligence, Knowledge Transfer, Service Recovery, Process Improvement and Red Journey Customer support.

Key Responsibilities:

  • Interpret day-to-day business objectives and prepare/execute operational practices/work programs

  • Demonstrate expert knowledge of all processes and related systems to effectively preform responsibilities.

  • Allocate resources & responsibilities across the team to deliver business results.

  • Responsibility for team members formal evaluation processes including career development, salary review and performance management

  • Identify and assist with development of support materials for team use, e.g., training manuals, role aids, and views in databases

  • Manage numerous, complex reporting with minimal supervision, including, but not limited to forecasting, budget, time hour reporting

  • Ensure that all of the client responsibilities occur in accordance with the statement of work and service level agreement with client(s)

  • May act as a point of contact for senior client representatives

  • Anticipate, identify, and assess complex issues/problems. Develop and implement a corresponding plan of action to bring the situation to resolution. Communicate changes to supervisor and assist other team leads with resolutions, as needed

  • Plan and facilitate weekly (as required) team calls/meetings.

  • May present and facilitate at group meetings and new hire integrations; may develop presentation content

  • Maintain accurate records for chargeable time to client projects

  • Engage in networking to expand the group’s footprint and sell the team’s capabilities

Basic Qualifications:

  • Minimum 3 years in Accounting Experience

Preferred Qualifications:

  • Experience with managing multiple projects at once

  • Experience with account financials: budgeting, forecasting, & reporting

Professional Skill Requirements:

  • Ability to build strong client relationships

  • Strong networking skills to build relationships with key stakeholders

  • Strong interpersonal, oral and written communication skills dealing with internal and external contacts

  • Strong supervisory, coaching and project management skills

  • Strong organizational, multi-tasking, and time management skills

  • Excellent negotiation, influence, mediation, and conflict management skills

  • Experience negotiating with customers/clients

  • Proven ability to build, manage and foster a team-oriented environment

  • Proven ability to work creatively and analytically in a problem-solving


Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 06/08/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture


Role Location Annual Salary Range
California $70,350 to $154,800
Cleveland $59,100 to $123,800
Colorado $63,800 to $133,700
District of Columbia $68,000 to $142,400
Illinois $59,100 to $133,700
Maryland $63,800 to $133,700
Massachusetts $63,800 to $142,400
Minnesota $63,800 to $133,700
New York $66,300 to $154,800
New Jersey $68,000 to $154,800
Washington $80,200 to $142,400

Nashville, TN

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. 

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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