Experience:

• Proven experience in Dynamics 365 CE implementation, configuration, and functional consulting.

• Strong expertise in leading requirement gathering, fit-gap analysis, and solution design workshops.

• Hands-on experience with Dynamics 365 CE modules, including Sales, Customer Service, Marketing, and Field Service.

Technical Skills:

• Proficiency in configuring entities, forms, views, dashboards, workflows, and business rules within Dynamics 365 CE.

• Familiarity with Power Platform capabilities, including Power Automate, Power Apps, and Power BI.

• Knowledge of Microsoft CoPilot and its application in enhancing business processes.

Certifications (Preferred):

• Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230)

• Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate (MB-210)

• Microsoft Certified: Power Platform Functional Consultant Associate (PL-200)

• Microsoft Certified: Power Platform Solution Architect Expert (PL-600)

• Microsoft Certified: Azure Fundamentals (AZ-900)

Riyadh

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