Job Description

Ready to fast-track your Salesforce career? 

Join the largest team of Salesforce certified professionals in the industry and champion innovation, leverage deep and cutting-edge Salesforce expertise and pioneer solutions to help transform the world’s leading organizations and governments. 

Ready to solve complex problems? Advance your skills?  Deliver next-generation Salesforce solutions? 

Now is the perfect time for you to join the Accenture Salesforce team, where you’ll: 

  • Expand your experience with over 200 intelligent tools across all 12 Salesforce-recognized industries.   

  • Lead in the development and implementation of new Salesforce-based solutions. 

  • Benefit from our long-standing partnership with Salesforce to access the coolest Salesforce technologies, like Lightning, Einstein and Bolt, so you can put them to meaningful applications at scale. 

  • Join more than 11,800 skilled Salesforce professionals, collaborating across multiple areas to drive enterprise-wide transformational projects on a global scale.  

  • Build new skills and strengthen your expertise with unparalleled training and support—whether you're taking the more than 4,200 unique Salesforce certifications or working towards your Certified Technical Architect (CTA) certification.  

Join Accenture and be empowered with innovative tools, continuous learning and a global community.  

  Job Description    

 Accenture Technology is growing rapidly and is looking to add experienced Salesforce Technical Leads to join our Marketing Cloud team as Associate Managers.  This role will have day-to-day management of our Salesforce Marketing Cloud technical team, onshore, and offshore.  You will need an understanding of the Salesforce platform, including cross-product connectivity knowledge, strong data quality & assurance skillset (data profiling, cleansing, standardization, governance), a strong understanding of Salesforce data architecture (customer data model and Customer 360 concepts). Knowledge of Identity stitching, unification of profiles using the match, merge, and survivorship. Experience computing behavioral attributes using consumer behavior data such as campaign response, web analytics, or purchase transactions and using the attributes for segmentation of audiences. Basic understanding of integrations, single sign, security, etc. (Mulesoft, Informatica, other ETL tools a huge plus) is also preferred.   

Racking up those air miles will have to wait, as weekly non-essential travel to client sites Monday through Thursday is currently suspended.  For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.   

Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.

The Marketing Cloud Technical Lead will be responsible for:    
  • Leading and ensuring the successful delivery of Salesforce Marketing Cloud and other marketing related implementation engagements from a technical standpoint.    

  • You’ll be responsible for environment management.    

  • Integrate multiple technologies with Salesforce Marketing Cloud.  

  • Conduct data profiling of existing marketing dataset to define data governance and standardization rules 

  • Lead Marketing Cloud data modeling and architecture including data extension modeling and cross-product data architecture & mapping  

  • Architect, design, and develop advanced customizations utilizing Salesforce Marketing cloud.    

  • Manage technical project team members (onshore and offshore).    

  • Running workshops, working closely with the client, able to talk about tradeoffs e.g. terms of config vs code.    

  • Map functional requirements to Marketing Cloud features and functionality.    

  • Disseminate best practices on solution positioning and delivery.    

  • Mentor junior team members in Marketing Cloud technology, Integration Technologies, and Salesforce best practices.    

  • Oversee code reviews.    

  • Support pre-sales activities inclusive of participating in sales calls and proposal development.    

  • Manage offshore resources and provide technical specs to developers.   



Qualifications

 Basic Qualifications    

  • Minimum of 2 years of data architecture experience. 

  • Minimum of 2 years of technical experience on the Salesforce platforms.    

  • Minimum of 2 years of experience developing Salesforce Marketing Cloud customizations (Ampscript), integrations, developing and executing data migrations.    

  • Minimum of 1 year experience with Salesforce Market Cloud (formerly ExactTarget)     

  • Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum 6 years’ work experience)  

Preferred Skills    

  • Experience in technology implementation full lifecycle/enterprise software projects. 

  • Experience managing developers a plus.    

  • Well rounded in both functional and technical aspects of a CRM or Digital Marketing engagement.    

  • Excellent communication and presentation skills.    

  • Combination of business analysis and technology implementation experience.    

  • Ability to adapt to a dynamic work environment and be creative within a team.   

  Professional Skill Requirements   

  Proven ability to build, manage and foster a team-oriented environment.   

  • Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment.   

  • Excellent communication (written and oral) and interpersonal skills.   

  • Excellent leadership and management skills.   

**Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.   

  Equal Employment Opportunity Statement 

  Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities. 

  All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. 

  Accenture is committed to providing veteran employment opportunities to our service men and women. 

  For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement 

  Requesting An Accommodation 

  Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. 

  If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter. 

 Other Employment Statements 

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 

 Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. 

 The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. 

Locations

CT - Hartford,MA - Boston,NJ - Florham Park,NY - New York,PA - Philadelphia
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