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Descripción De La Posición

The Corporate Citizenship Skills to Succeed Technology portfolio includes multiple investments, including externally facing investments used to facilitate digital learning and other Corporate Citizenship programming via our nonprofit partners.  We are seeking an experienced Level 9 to support the overall product lifecycle for some of these external investments.  This includes project management of new product and content development, coordination of maintenance releases, and ongoing support for local Corporate Citizenship teams offering the digital products.

Key Responsibilities

  • Project manage maintenance releases and new content development for digital learning products, including requirements gathering and prioritization
  • Work with internal technical teams and/or external technology vendors to deliver upgrades and enhancements
  • Act as testing lead for releases, including coordination of pre and post-release testing by Corporate Citizenship country teams
  • Facilitate ongoing communications with Corporate Citizenship country teams including regular status calls, response to questions, and sharing of release notes
  • Provide oversight of support team responsible for query handling
  • Contribute to overall Skills to Succeed Technology strategy and development
  • Participate in special projects related to Skills to Succeed Technology as required

Requisitos

Job Qualifications

  • Bachelor’s degree and 4+ years of work experience
  • Coordinating maintenance releases including requirements gathering and testing
  • Supporting a variety of change management efforts including technology implementation projects
  • Strong writing and communication skills
  • Stakeholder engagement
  • Experience with Corporate Social Responsibility programs, social impact and/or the nonprofit sector
  • Project management skills such as tracking against work plans, status reporting, etc.
  • Attention to detail
  • Flexibility working with a geographically dispersed team

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