Descripción De La Posición

Work with purpose. Make your vision come true!

  • Transform the world's leading organizations by solving the most complex challenges they face. Design and execute innovative business solutions that improve the way the world works and lives.
  • Work at the heart of the finest global telecommunications and media organizations where you will collaborate on innovative projects bringing your deep industry knowledge and creativity.
  • Make change happen by integrating skills and experience in strategy, consulting, digital, technology, security and operations.

HOW WILL YOUR EVERYDAY BE?

  • Participate in large global programs which help telecommunications and media clients (mainly in North America) design and implement new business processes, organization capabilities and digitally enabled solutions to provide them with the necessary strategies and tools to position their organizations for high performance.
  • Work as a part of a multi-disciplinary global team on defining solutions for complex projects, such as digitalization of customer operations, digital sales transformation, evolution of customer value management and evolved customer engagement by leveraging on omnichannel real-time personalized experiences.


Requisitos

IF YOUR PROFILE MATCHES THESE REQUIREMENTS:

Industry Experience:

  • Candidate should have at least 7-10 years of experience of working directly or with consulting / services provider firms in the telecom industry
  • Strong telecom industry background experience and knowledge of Business Support System (BSS) and Operations Support System (OSS) processes
  • Knowledge on standards such as BPMN, eTOM, SID, TAM preferred. eTOM certification is a plus.
  • Prior experience in the following areas related to the Telecommunications industry (all or few):
  • CRM Implementation - Salesforce
  • Digital Transformation
  • Real-time Experience Personalization
  • AI Powered Customer Care
  • Digital sales and customer service
  • Enhanced lead generation and management with AI and data enriched
  • Omnichannel superior hyper personalized experience
  • Intelligent Customer Service Automation (order management, orchestration, telecom billing)
  • Agile methodology

Consulting Experience:

  • Experience in a client facing business or functional consultant role
  • Project Management Skills (Mandatory). Prince 2 or PMP certifications will be an advantage
  • Agile Methodology knowledge (Scrum or SAFE) is highly desirable
  • Salesforce knowledge is a plus

Key Competencies and skills:

  • Advanced English (mandatory).
  • Strong analytical and problem-solving skills
  • Excellent communication (written and oral) skills and excellent presentation skills
  • Understand customer needs and translate them to business requirements (business requirement definition)

📌 ¡A unique workplace. Discover the benefits we have for you!

🍔 Credits at PedidosYa

👩‍⚕️ Health insurance - Swiss Medical

💻 Connectivity and Electricity Services

💪 Megatlon VIP Pass

🗓 Days off from the first year of service

🌎 Flexible holidays

💯 Flexible Work Shift

📚 Bonus in Higher Education certifications

🎂 Day off on your Birthday

🏆 Bonus

👨‍👩‍👦‍👦 Paternity & Extended Maternity Leave

💰 Daycare reimbursement

➕ more benefits

🏢 We have offices in CABA, GBA Norte, La Plata, Mar del Plata and Rosario!

🌎 We also have several position that are 100% remote, so you can join us working from home!

We want you to get the tools you need to keep learning, growing, and making a difference in the world.

We have areas of value for your growth, both professionally and personally. You can access exclusive courses and certifications.

🌈 AT ACCENTURE, EQUALITY DRIVES INNOVATION

Did you know that Accenture was voted the most diverse and inclusive company in the world? We believe that the workforce of the future is an equal force for all.

All decisions regarding the job selection process will be made without any distinction, exclusion or preference based on race, color, gender, sexual orientation, disability, age, religion, political or union opinion, nationality or socioeconomic origin, or any other another provided for in current legislation, which has the effect of nullifying or altering equal opportunities or treatment between candidates.

Todas las decisiones referidas al empleo se tomarán sin discriminar por edad, raza, credo, color, religión, sexo, nacionalidad, linaje, discapacidad, situación de excombatiente o veterano de guerra, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía, ni ningún otro factor protegido por la legislación nacional, provincial o local.

Como parte del proceso de contratación no se obligará a los candidatos a divulgar registros penales cancelados o cerrados referidos a condenas judiciales o arrestos. Accenture tiene el compromiso de proporcionar oportunidades laborales a nuestros excombatientes, veteranas y veteranos de guerra.

Actualización de COVID-19: la seguridad y el bienestar de nuestros candidatos, nuestra gente y sus familias sigue siendo una prioridad absoluta. Hasta que cambien las restricciones de viaje, las entrevistas continuarán realizándose virtualmente. 

La vida en Accenture

Trabajá donde estés inspirado a explorar tus pasiones y donde tus talentos se nutran y cultiven. Innová con las tecnologías de vanguardia aplicadas a algunos de los proyectos más interesantes que te puedas imaginar.

La vida en Accenture

Da lo mejor de vos cada día, en un ambiente de trabajo que te ayude a generar innovación en todo lo que hagas.

Capacitación y desarrollo

Dedicá tiempo a capacitarte y aprender en todo momento, utilizando nuestros centros de aprendizaje regionales, nuestros connected classrooms, cursos online y learning boards.

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Más información sobre Accenture

Nuestras más de 700.000 personas en más de 120 países, combinan una experiencia inigualable y habilidades especializadas en más de 40 industrias. Adoptamos el poder del cambio para crear valor y éxito compartido para nuestros clientes, personas, accionistas, socios y comunidades.

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Seguí conectado

Sumate a nuestro equipo

Buscá posiciones abiertas que se correspondan con tus habilidades e intereses. Buscamos gente apasionada, curiosa, creativa y orientada a soluciones, que trabaje en equipo.

Mantente al día

Mantente al día de las últimas noticias, consejos y oportunidades profesionales.

Seguí en contacto

Recibí alertas de empleo, las últimas noticias y consejos de expertos adaptados a tus preferencias. Descubrí qué oportunidades profesionales tenemos para vos.

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