Special Programs & Operations Associate Manager - Corporate Investigations

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 505,000 people serving clients in more than 200 cities with operations across 51 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Corporate Investigations Global Operations Lead

Job Description

Provides program management and other operational and substantive support for Accenture’s Corporate Investigations team-both the Financial & Regulatory, and Global Conduct Counts (GCCM) teams. The role consists of assisting the Lead Investigator/Program Director in monitoring and managing the Business Ethics Line (including allocation of matters and data analysis), internal and external reporting, managing internal escalations and decision-making processes, managing policy initiatives, training curriculum planning and course development, communications and awareness, outside counsel management (billing etc.

Key Responsibilities

General:

- Work with Program Director and/or leadership to manage projects and programs which are strategic to achieving desired business outcomes

- Help to create and manage work plans, deliverables, budgets, due dates, key dependencies, in order to ensure program objectives are being met

- Support the Program Director in managing to project or program objectives, goals and action plans used to drive the program to completion

- Support the Program Director to execute operational program assessments to identify inefficiencies in an effort to improve systems and procedures

- Work with Program Director and/or leadership to manage projects and programs which are strategic to achieving desired business outcomes

- Help to create and manage work plans, deliverables, budgets, due dates, key dependencies, in order to ensure program objectives are being met

- Support the Program Director in managing to project or program objectives, goals and action plans used to drive the program to completion

- Support the Program Director to execute operational program assessments to identify inefficiencies in an effort to improve systems and procedures

- Help to develop recommendations for improving program structure and/or delivery

- Provide insight and input into required business case definition and project objectives

- Manage a portion of the design and implementation of various programs or initiatives

- Help to identify change management implications related to project or program impacts

- Provide support to the Program Director to ensure consistent reporting on program status to ensure all stakeholders are informed

Tracking and reporting of investigations

- Assist in the development of effective processes to ensure effective tracking and reporting of all matters handled by the CI team

- Assist with program management of the reporting and decision-making process with senior leadership

- Assist with reporting to Audit Committee and outside auditors

- Program management of all policy-related initiatives

Communications

- Assist in planning and drafting communication plans and individual communications related to the Corporate Investigation function

Training

- Help to manage all training initiatives for the GCCM and Reg and Financial teams

- Program management of efforts to continuously improve and innovate in the CI team training

Operations

- Help to develop and manage to CI budgets, including outside counsel spend management

- Support regular reporting against internal controls