Descripción De La Posición

Business Operations Data Integration

The Data Integration (DI) practice is part of Business Operations under Corporate Functions and is engaged in an ongoing program to support Industry, Function and Technology Practices, by way of improving efficiencies, saving cost, and bringing innovation to clients faster. DI team member is part of the team that provides operations support to Industry and Practice leadership. He/she will be responsible for delivering analytics and program management services.

Summary

The Business Operations Associate Manager will be responsible to deliver operations support to one of the Markets/ Services. S/he will propose and execute a cost-effective way to deliver that support through a combination of state-of-the-art business intelligence tools/ technologies and a team of highly motivated individuals.

 

The key responsibility would involve Business Analytics, project planning, tracking the deliverables, escalation of issues on time to the right stakeholders, identifying risks upfront and highlighting to leads with proposed solutions. The projects may be small/big and may be in different locations.

 

The person is required to focus on stakeholders and track deliverables while coordinating with respective parties.

Accountabilities

Business operations support to Services/ Markets including

  • Planning & forecast
  • Reporting & Analytics
  • Business Insights & Reviews
  • Sales Pipeline Analytics & Operations
  • People Management

Job Summary

  • Act as a business partner to industry and practice leads, by providing data-driven insights using state of the art analytics and data visualization tools and help run strategic market development initiatives
  • Manage leadership reviews of sales results, provide business intelligence driven insights to sales leadership
  • Provide analysis for programs that include pipeline improvement initiatives, win/loss, account planning and campaign management
  • Provide operations support and reporting to leadership to help them run their portfolios, understand key performance metrics and drive performance improvements
  • Support leadership with business planning tasks such as budgeting and forecasting for Sales and Pipeline,
  • Revenue, CCI, Headcount Planning, Business Development, in close collaboration with Finance and HR teams
  • Provide decision support for leadership through diagnosis of business results (Pipeline, Win Rates, Sales/Rev/CCI). Identify and investigate deviations and help develop remediation actions

Responsabilities

Strategic leadership

  • SME on business reporting, analytics and data
  • Combine strong understanding of Accenture products with business acumen so as to produce insightful analysis
  • Identify areas of innovation in business analysis and remain state of the art using latest analytical tools and visualization techniques/ methods to provide insights to business
  • Maintain knowledge of Accenture’s business and proactively integrate changes into projects

Stakeholder management

  • Understand the operational requirements of the leadership
  • Identify and manage issues and crisis proactively
  • Quick thinker and able to propose solutions
  • Partner with stakeholders so as to provide business advice
  • Manage conflicting stakeholder priorities
  • Drive change by working with various levels of stakeholders across geographies
     

Production management

  • Hands on production of reports, scorecards other deliverables and analysis
  • Oversee and ensure work to completion
  • Responsible for data accuracy, timeliness, and overall work set up and execute QA process and peer reviews.

Team development and work management

  • Innovate and deliver additional value to the leadership through efficient, quality service and continuous improvement
  • Juggle multiple requests, prioritize according to business stakeholder needs and requirements
  • Accountable for data accuracy, timeliness and overall quality of the work product
  • Act as a point of escalation for overall delivery
  • Ensure business continuity and pro-active management of delivery risks
  • Act as backup as and when needed for the team members
  • Build and maintain a positive team environment
  • Coach, mentor and guide team members

Muéstrame más


Requisitos

Qualifications

  • BS degree (or equivalent) required, full time MBA from tier I or tier II preferred
  • Good knowledge of advanced Excel, and PowerPoint
  • Knowledge of SSRS, VBA and data visualization tools like Power BI/ Tableau will be highly preferred.
  • Strong experience in program/ project management, people management and business operations
  • Preferably handled projects in the areas of sales reporting, operations and analytics
  • Strong understanding of dashboards and scorecards for leadership review
  • Thorough knowledge and expertise of program and operations management

Top required behaviors and skills

  • Strong business operations and analytics experience
  • Analytical skills: detects, analyzes and solves work problems
  • Comfortable working with large volume of data
  • Good Excel / PPT / Power BI skills
  • Deliver end-to-end deep data analysis and actionable strategic insights
  • Strong multi-tasking skills with the ability to manage multiple projects  
  • Ability to function as a team player and maintain a good working relationship, yet think and act independently with professionalism, discretion and confidentiality
  • Attention to detail
  • Experience and deep knowledge within Sales Operations, Business Planning, Sales Excellence and/or Finance
  • Focus on providing process optimization by understanding the desired business outcome
  • Ability to innovate to deliver standards which enable speed, efficiency and scale in the business
  • Proven communication and collaboration skills
  • Good at working in an ambiguous environment and applying structured problem-solving skills
  • Good at managing a network of senior stakeholders and driving change through influencing skills
  • Must be customer centric with a passion for creating value to drive change
  • Effective presentation skills
  • Leadership and strategic thinking skills
  • Strong project management skills

Todas las decisiones referidas al empleo se tomarán sin discriminar por edad, raza, credo, color, religión, sexo, nacionalidad, linaje, discapacidad, situación de excombatiente o veterano de guerra, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía, ni ningún otro factor protegido por la legislación nacional, provincial o local.

Como parte del proceso de contratación no se obligará a los candidatos a divulgar registros penales cancelados o cerrados referidos a condenas judiciales o arrestos. Accenture tiene el compromiso de proporcionar oportunidades laborales a nuestros excombatientes, veteranas y veteranos de guerra.

Actualización de COVID-19: la seguridad y el bienestar de nuestros candidatos, nuestra gente y sus familias sigue siendo una prioridad absoluta. Hasta que cambien las restricciones de viaje, las entrevistas continuarán realizándose virtualmente. 

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