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Jobbeschreibung

About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

Our 720,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

In today’s business environment, growth isn’t just about building value—it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that's anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to redefine their operating models. 

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

Responsibilities:

  • Run reports on usage across customers globally to identify true-ups or new revenue opportunities.

  • Approved part numbers and prices for Enterprise Customers based on the level of agreements and services aligned with the sales team and Partners.

  • Work closely with the sales team and participate in internal customer meetings and calls where applicable to discuss licensing & usage.

  • Work with the Business Intelligence and stakeholders on ways to improve use verification & compliance on agreements migrations or new agreements.

  • Meet and take responsibility for all business SLAs related to Renew on time all assigned agreements.

  • Maintain ongoing documentation for internal sale teams, especially for Government customers.

  • Train other users on best practices around compliance and use verification processes.

  • Identify manual processes for improvement and automation, assist in developing and executing test plans on new functionality.

  • Analyze project requirements for renewal or growth, determine optimal outcomes based on the customer need to send final proposals as part of sales operations support.

  • Communicate status regularly with stakeholders and executive sponsors.

Qualifikationen

Basic Qualifications: 

·       Minimum of 5 years’ experience in data analytics, preferably in the software industry (Microsoft Software and Services is a Must).

·       Language(s) Required: German  - fluent is required.

Preferred Qualifications:

·       Bachelor's degree 

·       Knowledge of on-premises and cloud Microsoft products and services (Servers, Systems, Applications & Azure, M365, D365) and different types of Commercial Licensing agreements (EA, MPSA, Open Value, CSP, MCA)

·       Experience in working with Microsoft portals such as Explore.ms, CMAT, Commerce Insights, Lynx

·       Solid understanding of Microsoft cloud technologies and concepts.

·       Experience in License Compliance, Accounting, Audit, or usage verification role. 

·       Workflow design, project management, and/or Agile SDLC experience

·       Prior experience as a user or administrator of cloud-based Microsoft Dynamics CRM.

Locations

Neuss, Warsaw

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