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CMT Research Manager (m/f)

Job Standort: Frankfurt

Regional Description: Germany

Job-Referenz: 00471696

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- Jobbeschreibung

Accenture Research is a global team providing insights and analysis to Accenture and its clients throughout the world. Joining Accenture Research translates into continual opportunities to expand on what you can do. Our researchers come together from a wide variety of skills and backgrounds to create talented teams of problem-solvers. We hope you’ll want to join us!


About Accenture Research

Accenture Researchers is a team of 250 researchers based in 23 countries. We provide analysis and insights to Accenture, working closely with the senior executives in each of the industries, geographies and businesses. We work in four main areas:


  • New business opportunities: helping Accenture understand markets and companies and identifying ways in which we can help clients become high-performance businesses and public services. A typical analysis might be a strategic diagnostic of a company, an overview of market trends or a brief on digital disruption in one industry.
  • Working directly with clients: a growing portion of our research is on client engagements where we work alongside consultants to provide deep research and industry expertise. Typical work with our clients might be to benchmark a capability or function to provide best practices in an industry or project future trends and their likely impact at the intersection of digital and strategy.
  • Developing points of view: Accenture needs original, thought provoking points of view to use with clients, the media and at conferences. Accenture Research helps drive and produce those viewpoints using strong global quality guidelines. Many of our projects are published and quoted in the press.  Others form the basis for our issue-driven discussions with clients. 
  • Accenture’s own corporate strategy: providing the insights and analysis Accenture needs to make informed decisions about its strategic direction, market positioning and opportunities for growth.


Successful research is not a back-office activity; it requires people who not only have strong research skills but who also have a client-focused mentality and a confident personal style. Successful researchers build deep relationships with their peers and senior executives in the practice and work as a team.

Our researchers form a mosaic of talent and skills. As we grow, they develop and strengthen their knowledge within their chosen specialty. Most specialize in an industry (such as Telecommunications, Retail, etc) or type of research (such as Market Intelligence, Digital, etc.). Some bring a research skill (such as survey research, economic modeling or financial analysis) and many combine two or more areas of expertise. On any given project, we will bring together researchers with the best combination of industry, geographic and technical skills to provide the relevant team and expertise for the task.


Responsibilities of a Research Manager

Key Responsibilities include:

  • Communications, Media and Technology Industry in the German-speaking markets:
    • Create and develop a Research capability as part of the global Communications, Media and Technology (CMT) team and local German multi industry team and
    • Build relationship with priority stakeholders in client leadership roles and consulting and marketing ecosystem
    • Develop and maintain the team’s existing relationships with key internal customers
    • Draft research proposals (by answering requests or proactively suggesting work) and prepare effort and cost estimates in support of research projects
    • Participate in client opportunities to help win work
    • Deliver research by oneself and leverage the broader research resources available
    • Contribute to the local German research team activities and priorities set forth by the local geo team lead
  • CMT Industry in Europe
    • All the above
    • Plan, structure and deliver research into the European CMT market, client opportunities, and inform business topics worldwide (as part of the global CMT research team)
    • Continuously build in-depth CMT industry knowledge via subject matter expertise, up-to-date market insights, blogging, etc
    • Expand relationships with European based research leads to capture synergies in local client approaches and foster collaboration globally


Your skills and qualifications

  • 5-10+ years business research experience, preferably in a consulting environment, equity brokerage, third party research organization, telecommunications, media and internet industry or demonstrated equivalent experience.
  • Deep understanding of at least parts of the Communications, Media and Technology industries: in-depth knowledge and experience of current business industry topics related to one or several of the following industry segments: Telecom, Broadcasting/Video, Publishing, Software, Internet platforms, Consumer Technology, Enterprise Technology and Semiconductors. Able to demonstrate a clear understanding of the key industry trends and challenges, the value chain, the company financial value drivers, the key players, the technology / IT evolution, consumer trends. Deep expertise in one of these areas would be advantageous.
  • Great relationship market-maker: the researcher will generate their own work and be a self-starter, possess good relationship building skills to be able to work with consultants and gain repeat business from them.
  • Research skills: able to take an issue and turn it into a researchable question; able to scope the research effort and cost it accurately; able to use most (but not necessarily all) research techniques such as database searching, company and market analysis, strategic analysis frameworks, interview-based research, financial analysis and econometrics.
  • Analytical ability: to tell a compelling, business-focused story about the data that is relevant to Accenture’s business and clients.  We are looking for insights, not just information.
  • Teaming and communication skills: the CMT Research team includes 30+ people in 20+ countries. You will need to have excellent verbal and written communication skills. You should also demonstrate an ability and flexibility to work with colleagues from different cultures and in different time zones.
  • Ability to establish credibility: many of our customers are senior-level leaders internally and at clients so it is critical that we can establish and sustain both our expertise and our professionalism.
  • Strong presentation skills: able to present research findings to customers, and defend their insights. Good communicators and confidence in a virtual setting. You must be able to work in PowerPoint and create well-structured, clearly written presentations with graphs and charts where necessary. Knowledge of Tableau is a plus.

Specific information about this role:

Position: Communications and Media Research Manager, ASG

Location: Frankfurt/Main (Germany)


What to expect when you join us


Accenture is a company of 401,000 employees working with clients around the world and your first weeks will be spent getting to know the organization. At the same time, you’ll be getting to know the researchers in the team and establishing a relationship with them.

As you become more familiar with the organization you can expect to start work on one or more projects. There is no typical day or project at Accenture Research but you might start by working on an analysis of one of our clients or potential clients or by working on an international study on how technology is disrupting and transforming an industry.

You’ll build a good working relationship with your research colleagues locally and worldwide. Though the team operates mainly virtually we have regular calls and the opportunity to “meet” via video conference. 

In terms of career development there will be tremendous scope to expand and build on this role at the Manager level. A dynamic, proactive researcher will find many opportunities to learn and grow at Accenture. The next promotion step is to Senior Principal, where you would be expected to lead impactful and innovative thought leadership or manage large complex teams of junior researchers. Promotion opportunities are not based on time in the role but on the business need (demand), the readiness of an individual and affordability. 

The research team is genuinely a great place to work. There will be times when you work long and hard but we put life/work balance very high on our agenda.  In addition, as part of a global team, we seek to maintain flexibility in our work style.


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