Client Account HR

The Client Account HR partners with our largest and most complex client accounts and acquisitions to create a phenomenal employee and team experience where people work every day.

The CAHR role partners with a diamond client account across these dimensions and works with the DCALs to achieve the people success priorities for the account.

• Talent Strategy & Talent Development – Partner with account leadership on the creation of the talent strategy for the account including the approach for talent development and continuous learning
• Talent Planning & Rotation – Ensure a focus on pyramid refresh, role rotation and succession planning linked to the account talent strategy
• Engagement, Wellbeing & Strengths – Lead the account approach for how to have engaged people and teams including engagement survey adoption, engagement action planning, recognition, wellbeing programs and integration of strengths
• Inclusion & Diversity – Ensure there is a focus on creating inclusive and diverse teams and partner with local and account based I&D teams on key programs
• Performance Achievement – Elevate the importance of “every day” performance achievement behaviors including a focus on priority setting and feedback, and lead the client account input experience
• Leadership Development – Establish leadership development experiences for the account and serve as a coach for the leadership team