Order to Cash Operations New Associate

Skill required: Order to Cash - Accounts Receivable Ledger Maintenance
Designation: Order to Cash Operations New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The New Associate – Order to Cash is responsible for supporting end-to-end O2C operations including Billing, Accounts Receivable (AR), Cash Applications, and Reconciliations. The role ensures timely and accurate processing of customer transactions, adherence to SLAs, and compliance with internal controls while delivering high-quality service to clients. Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process helps improve cash flow and customer satisfaction. Effective Order to Cash management is crucial for a companys financial health and operational efficiency keyword includes :- ("Order to Cash","Cash App","Collection & Dispute",Billing, "Deduction") Investigate, resolve and troubleshoot unidentified and unapplied cash item and match debit and credit transactions.
What are we looking for? • Strong attention to detail and analytical skills • Ability to work independently with limited supervision • Effective communication with internal teams and clients • Time management and SLA-driven mindset • Willingness to support 24×7 rotational shift operations as required • Complete Work from office
Roles and Responsibilities: Order to Cash Operations • Execute day-to-day Order to Cash (O2C) activities in line with defined processes and service level agreements (SLAs). • Understand end-to-end O2C flow from order booking to cash realization. Billing • Perform accurate and timely invoice generation as per customer contracts and pricing terms. • Validate billing data, resolve billing discrepancies, and coordinate with upstream/downstream teams. • Ensure compliance with client-specific billing guidelines and tax requirements. Accounts Receivable (AR) • Maintain customer accounts and monitor open receivables and aging. • Support AR activities including posting, adjustments, credit/debit notes, and write-offs as per policy. • Assist in reducing Days Sales Outstanding (DSO) by following standard AR processes. Cash Applications • Apply customer payments accurately against open invoices using remittance advice. • Handle lockbox, bank transfers, and electronic payments. • Identify and resolve unapplied and unidentified cash in a timely manner. Reconciliations • Perform bank, cash, and AR reconciliations to ensure ledger accuracy. • Investigate and resolve reconciliation differences and mismatches. • Support period-end and month-end close activities.