CIO Applied Intelligent Team is a cross functional and organizational capability, which is responsible for defining, delivering, and continuously improving a standard suite of reporting to meet the current and evolving needs of Accenture in order to let the organization manage their components of the business. Within CIO Applied Intelligent, Global HR team produces, distributes and analyzes information based on HR metrics from a global perspective. We provide support mainly to the C-Suite (CEO, CFO, COO) and to global teams such as Strategic Planning & Analysis, Global Controllership, Investor Relations, Diamond Client Forum, Global Mkt & Communications among other global groups.
Main responsibilities:
- End to End ownership of reporting area involving all internal processes to deliver on time an accurate Digital Dashboards.
- Setup new reports so they can be produced, based on the standard process. (Timeline Creation for new dashboards launches, track and follow up of task with the involved team)
- Lead kickoff and follow ups meetings with stakeholders and clients
- Engage in discussions with customer to propose rationalization actions on the dashboards
- Listen to and accurately capture client's expectations, ideas and concerns
- Quality check for the dashboard under scope
- Identify and implement improvements to work processes applying technical or business economic knowledge
- Be able to identify opportunities in order to eliminate redundant work, obsolete processes or enhancements in the current reporting offering
- Proactive build skills needed to execute current responsibilities
- Structure own activities to improve productivity or minimize delays.
- Keep management/supervisor and others informed and involved as issues develop with anticipation to be able to take action. Escalate property to the leads.
- Keep job procedures documented and updated
- Ensure to be compliant with SLAs, targets and all service management requirements
