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Five areas of focus for better public service experience

setembro 28, 2022 5-minutos de leitura

It's an exciting time for agencies to approach public service experiences through a new lens, making them more simple, human and secure.

About the Authors

Eyal Darmon

Managing Director – Strategy & Consulting, Public Service


Kevin Ellenwood

Managing Director – Accenture Song, Public Service Customer Experience


Jenny Brodie

Senior Manager – Health & Public Service, Research


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Accenture Song

Accenture Song creates growth through relevance by connecting industry-expertise and analytical precision with ambitious, empathetic creativity.

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Meeting citizens where they are, with personalized, frictionless experiences that foster confidence in government.

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Empowering public service with innovation and agility to embrace accelerating change.