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Eyal Darmon

Managing Director – Strategy & Consulting, Public Service

North America

About Eyal

ACE+ explained

Authored content

Public service experience through a new lens

Learn how public service agencies can reframe experiences in the changing context of people's lives.

Citizens give virtual agents the nod

Citizens are willing to share personal information in exchange for more personalized experience.

Beyond the chatbot: Mastering (AI) conversation

As technology improves, orgs have the opportunity to create chatbots that offer rewarding interactions.