Industry X - Service Engineering Expert
Lavora Al Cuore Del Cambiamento
Why will you choose Accenture? To discover the energy and commitment we devote to our customers by transforming their working method with the most advanced technologies. At Accenture, you'll grow as a member of an international network. Each day, you’ll make a difference using whatever makes you unique.
In Industry X we are using the power of data and digital, to help our clients redefine the products they make and how they make them. Achieving greater productivity, driving growth and achieving their sustainability commitments by redefining how products are designed and engineered; how products are sourced and supplied; how products are manufactured; how products are serviced, returned and renewed.
Location: Milan, Rome, Turin.
Joining our Industry X team of experts, you will help developing Industry X Product Engineering Services practice and portfolio. As a Service Engineering expert, you will be facing several different challenges:
Support the definition of Service Engineering offer portfolio;
Coordination of complex projects including client interaction and team management also considering multi-ethnicity and working on different time zones;
After Sales process analysis, standardization, performance tracking and continuous improvement;
Identify best practices and strategy definition for their deployment;
Ecosystem and partnership screening and nurturing.
You will be involved in mid-long term clients’ transformation programs, definition of new operating models and coordination of service teams.
Le tue caratteristiche
Why would we choose you? The challenges you face reflect your ambitions; this is your chance. Check out what you need to succeed:
Master Degree in an STEM discipline;
5-10 years of experience in aftersales, customer support and service management preferably in Automotive or Aerospace Industry ;
Proven experience in:
- Data analysis and reporting;
- Service setup and governance;
- Sub-contractors management;
Experience with working in multi-cultural teams;
Excellent organizational and communication skills;
Preferred experience on specific industrial standards;
Ability to collaborate with clients and organize activities for your service team;
English proficiency .
Are you determined to face and beat off the challenges this role brings even if you don't have all the required qualifications? Apply and tell us how you can make a difference.
Find out how best to prepare for our selection process and discover what is important to us: https://www.accenture.com/it-it/careers/recruiting-faq-answers
For further information, visit our website: professioni.accenture.it
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Accenture is an equal opportunities employer