Being more efficient throughout the supply chain and delivering goods for customers needn't come at the expense of the planet or get in the way of good governance. On the contrary, in fact. Effective supply chain management can and should put sustainability at its core. It's not just the more responsible thing to do; it's what customers want. They also expect companies to protect people through enhanced human rights efforts. Accenture's Human Rights Due Diligence Tool helps companies identify and assess risks in sourcing and production, as well as visualise risks by country and site. Technologies like this, across all aspects of ESG, ensure that companies are held accountable. Companies can no longer fall back on the "we didn't know" defense, and should instead focus their attention in creating a business model that not only delivers products customers need, but produces them in the manner customers expect.