Why Accenture? To discover the energy and commitment we devote to our customers by transforming their working method with the most advanced technologies. At Accenture, you'll grow as a member of an international network. Each day, you’ll make a difference using whatever makes you unique.
- You will be the main reference for the international project definition and activation of processes and procedures within the new TLC Operating Model, which you will manage following customer objectives and expectations.
- You will contribute to the service’s continuous improvement and process optimisation following the ITIL standard and the customer's ITSM tool.
- You will redesign the TLC process based on the underlying network infrastructure transformation.
- You will work with the network's operating team and support them in their training.
Why we would choose you? The challenges you face reflect your ambitions, this is your chance! To stand out and face them in the best way:
- You have at least three years of IT Service Management experience in ITIL logic, preferably in a consulting firm.
- You have consolidated Program Management Office and IT Operating Model skills
- You can use ITSM (ServiceNow, Remedy, HP Service Manager, etc) and monitoring (Nagios, etc) tools
- You communicate in English fluently.
- You have a management or telecommunications engineering degree
- You love to share and learn different things.
- Every day is a new challenge for you and an opportunity to learn something new.
Are you determined to face and beat off the challenges this role brings even if you don't have all the required qualifications? Apply and tell us how you can make a difference.
Find out how best to prepare for our selection process and discover what is important to us: https://www.accenture.com/it-it/careers/recruiting-faq-answers
For information on our Privacy Protection Safeguards art 13 L.679/2016 (GDPR) click here https://www.accenture.com/it-it/careers/privacy-policy
Life at Accenture
Lavora in un luogo in cui puoi esplorare le tue passioni e dove puoi coltivare i tuoi talenti. Innova con tecnologie all'avanguardia e prendi parte ad alcuni dei progetti più interessanti che si possano immaginare.
In Accenture più di 500.000 talenti combinano ogni giorno tecnologia e ingegno umano, servendo clienti in oltre 120 paesi. Accenture abbraccia la potenza del cambiamento per creare valore e successo condiviso per i clienti, le persone, gli azionisti, i partner e le comunità.