Descrizione Profilo

Our Capability Network professionals support local-based consulting teams, to deliver cutting-edge expertise and measurable value to Accenture clients all around the world.
Join a global network of more than 3,000 professionals, providing specialized and strategic industry and functional consulting support from key locations in Asia Pacific, Europe, North America and Latin America. You will be working in a multinational environment, with the opportunity to implement challenging projects, especially working with Global Banks and Insurance Companies

Consultant Capability Network Sales & Customer Service

What you will do
We are expanding the Capability Network Team in Milan and we are looking for an experienced and accomplished Sales and Customer Consultant.

Accenture are currently seeking a number of Pricing Transformation resources at exp Analyst and Consultant levels to work in our Sales and Customer Service practice. The Pricing Transformation community forms one of the key components of our Sales and Customer Service Practice that operates across industry specific groups within Accenture. It is complimented by three other offering groups within Management Consulting; Sales Transformation, Service Transformation and Marketing Transformation.

In this role, you will be expected to work seamlessly with our clients' own resources to ensure that the Pricing transformation solution implemented will address their business requirements. Typically you will use your experience to:
  • Analyze existing client Pricing capabilities and organization
  • Identify opportunities for improvement to existing offerings and contribute to client proposals
  • Design best practice pricing transformation principles and solutions (operating models, processes, systems)
  • Set-up and manage transformation programmes targeted to improve the client pricing capability
  • Improve performance in pricing models across a number of areas including technology, process, organization and people
  • Conduct value and impact analysis of proposed changes to the clients pricing environments

Assist with internal development of pricing transformation best practice and assets.


Get inspired by our Capability Network colleagues: watch now 



Who you are
The following skills are expected of potential candidates:
  • Capable of building strong relationships and working well as part of a team
  • Proven capability in team management comprising both internal and client personnel
  • Responsibility for successful execution of project deliverables
  • Process analysis and design
  • Experience of working with a wide range of stakeholders, including engagement at the senior level
  • Analytical skills used to derive insight from complex and varied information sources and the ability to draw sound recommendations
  • Excellent written and verbal communication skills, including creating presentations, chairing meetings, workshop facilitation, and report writing
  • Minimum Master Degree
  • Extensive travel may be required from time to time
Pricing Sales and Customer Service consulting: 
Our experts typically have deep knowledge in one and proficiency in several of the following fields:
  • Pricing strategy development
  • Pricing competency assessment and business case development
  • Pricing analytics development
  • Pricing process design
  • Pricing operating model / organization design
  • Pricing related technologies design and implementation (e.g. Vendavo, PROS etc)
We want to hear from candidates with experience gained in Sales and Customer Service / Pricing Transformation or in an industry role for a large organization that can demonstrate some/all of the skills listed above. 

Why Accenture
Discover how you can bring your ideas and creativity to life in a young, friendly, dynamic and supportive environment. Grow with us and build a fast-moving career supported by excellent leaders. Thanks to their expertise and a structured and personalized training, you will learn a unique, widely-recognized working method that will transform you into a first-class professional.
Inclusion & Diversity

We offer an environment where all differences are respected, and employees are valued solely for their talent. Under articles 1 and 18 of law 68/99, we evaluate the candidates belonging to Protected Categories. Accenture guarantees equal opportunities.
For further information, visit our website:
For information on our Privacy Protection Safeguards art13 L.679/2016 (GDPR) go to
Accenture is an equal opportunities employer.

Accenture attua una politica di pari opportunità e accoglie le candidature provenienti da tutte le componenti della società senza operare alcuna discriminazione in base a razza, religione o convinzioni personali, origine etnica o nazionale, disabilità, età, cittadinanza, stato civile, inclusa convivenza di fatto e unione civile, orientamento sessuale, identità di genere, o qualsiasi altra condizione applicabile tutelata dalla legge.

Life at Accenture

Lavora in un luogo in cui puoi esplorare le tue passioni e dove puoi coltivare i tuoi talenti. Innova con tecnologie all'avanguardia e prendi parte ad alcuni dei progetti più interessanti che si possano immaginare.

Ambiente di lavoro

Dai il meglio di te ogni giorno, in un ambiente di lavoro che favorisce l'innovazione in tutto ciò che fai


Formazione e sviluppo

Con cinque centri di apprendimento regionali, classi connesse, corsi online e moduli di apprendimento, puoi prenderti il tempo per imparare, e farlo sempre


Visualizza tutto

About Accenture

Con oltre 482.000 dipendenti in oltre 120 paesi, Accenture risolve le sfide più impegnative per i propri clienti offrendo un'ampia gamma di servizi e soluzioni nelle aree Strategy, Consulting, Digital, Technology e Operations.

Visualizza tutto

Resta in contatto

Innova con noi

Cerca posizioni aperte che corrispondono alle tue competenze e ai tuoi interessi. Siamo alla ricerca di persone appassionate, curiose e creative, e che amano spingersi oltre i confini.

Accenture Careers Blog

Consulta i nostri consigli per la tua carriera, conosci le nostre persone e scopri di più sul lavoro che svolgiamo per i nostri clienti e per le comunità nelle quali operiamo.

Il Nuovo comincia ora

Ricevi job alerts, news e le ricerche sulla base delle tue preferenze. Scopri tutte le opportunità per te, iscriviti ora.

Visualizza tutto