WE SEEK DIGITAL ARCHITECTS FOR THE INFRASTRUCTURES OF THE FUTURE.
CHOOSE ACCENTURE OPERATIONS AND WITH US, TRANSFORM INFRASTRUCTURES BRINGING THEM TO THE CLOUD.
Accenture Operations is the place where highly skilled Network, Cloud, Service Management, Workplace and Data Centre specialists design, create and manage the core of the most innovative IT systems.
Join Accenture Operations and design customised solutions for clients operating in the main industries, in partnership with the most renowned technology providers, to promote infrastructural and digital devolution.
Define the architecture that underpins the evolution of our IT ecosystem.
Milan, Rome, Naples
If you have experience on ServiceNow and expertise in architecture, design and development of innovative solutions that always offer the best customization and end user support, join our Accenture Operations team and become our new ServiceNow Expert.
You will be responsible for creating and maintaining user accounts, developing templates and drafting reports in ServiceNow. You can also participate in requirements collection sessions with IT organizations.
It’ll be your responsibility to maintain documentation of all requirements and the existing environment and to create training materials for administrators and users.
Don’t just follow the rules. Set them.
- Implement Incidents, Problems or Change Management activities
- Lead the integration of the customer's CMDB (Configuration Management Data Base) based on the ServiceNow platform
- Define knowledge base
- Manage Data mining and ETL reporting
- Develop Log Analysis