Skip to main content Skip to Footer

Job Listing


Sede annuncio: Location Negotiable

Regional Description: Italia

Codice annuncio: 00538017

Invia il tuo CV Salva questo annuncio

- Descrizione profilo


Our deep expertise in business processes starts with our people, whose learning and extensive industry, technical and functional experience give us the know-how to help drive measurable business outcomes for our clients. By applying that know-how and smartly integrating intelligent technologies into our service delivery, we can transform entire processes, creating new business opportunities and dramatically enhanced services, as well as giving our clients fast access to technology and process advances without enduring expensive and disruptive upgrades.
Join Accenture Operations and you will become part of the largest and most diverse group of business operations specialists in the world with an unparalleled depth and breadth of consulting, implementation and operations experience. You’ll help our clients manage change during transition and beyond, drive operational improvements, push business innovations, and turn insights into actions and actions into measurable business outcomes, all at scale.
Milan, Rome
Don’t just follow the rules. Set them.
By a constant work based on new technologies in Artificial Intelligence, you would guide our Clients into the revolution of their Business Processes, maintaining a particular focus on Customer Care Processes to reached an automation perspective based on Cognitive solutions.

As a Functional Digital Architect you will be fundamental both in the functional, technical and economic analysis related to the implementation of the solutions identified, as well as in the actual implementation and release in production, according to what is shared with key users.



What makes the difference
  • Strong basic technological expertise on Business Process in area CRM.
  • Experience in process analysis and/or system implementation projects in the areas indicated with roles transversal to the SW production cycle: Functional Analysis, UAT, deploy post production and PMO project.
  • Excellent client relationship management
  • Excellent leadership potential, communication (written and oral) and interpersonal skills
  • Strong leadership, problem solving, and decision-making abilities
  • Curiosity and strong interest for new technologies about Artificial Intelligence
  • Work flexibility and availability to travel
  • Fluent English communication skills
Best People, Best Training & Best Work: start your adventure at the top
Find out how your ideas and creativity can come to life in a young, friendly, dynamic and supportive environment. Under the guidance of highly skilled leaders within a structured and customized training framework, you will rapidly build your own professional career, in terms of technical and management skills. You will manage complex and challenging projects in an international setting, testing emerging technologies and defining the rules of innovation. When there are no limits to passion, there is no limit to innovation.
A world of opportunities
We provide professional and technological services across more than 40 industries and in all business areas. Approximately 425,000 experts in over 120 countries enable us to furnish a wide range of end-to-end services and solutions integrating strategy, consulting, digital, technology and operations for 94 of the FORTUNE® Global 100 and around 80% of the FORTUNE® Global 500, as well as governments around the world.
Inclusion & Diversity
Our Inclusion & Diversity strategy aims to break down all barriers and eliminate prejudice. We are committed to providing an accessible, inclusive, open and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations, helping all individuals to make the most of their professional potential.
We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories.
For further information, visit our website:
For information on our Privacy Protection Safeguards (art13 L.196/03), click here.
Accenture is an equal opportunities employer.

Trova un lavoro

Inizia la tua ricerca qui: Inserisci job title, competenza, livello di esperienza o città


Entra nella Accenture Talent Connection, segui il nostro Careers blog, o registrati per ricevere i job alerts.