Skip to main content Skip to footer

BPO Sales Senior Manager/Associate Director

multiple locations +view all Job No. r00202332 Full-time

Job Description

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

In today’s business environment, growth isn’t just about building value—it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to revolutionize their operating models.

Operations is one of four services–the others are Accenture Song, Technology and Strategy & Consulting.

The BPO Sales Senior Manager/Associate Director manages the opportunity from sales pursuit to close using deep sales process and offering expertise. Develop relationships with key buyers and decision-makers at new and or existing clients to protect and grow the business. Act as point of contact for resolution and escalation of all key items with the client and internally.

A professional at this position level within Accenture has the following responsibilities:

  • Provides solutions to complex business problems for areas of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.

  • Involved in setting strategic direction to establish near-term goals for area of responsibility.

  • Interacts with senior management levels at a client and/or within Accenture, which involves negotiating or influencing on significant matters.

  • Has latitude in decision-making and determining objectives and approaches to critical assignments.

  • Decisions have a lasting impact on area of responsibility with the potential to impact outside area of responsibility.

  • Manages large teams and or work efforts if in an individual contributor role at a client or within Accenture.

  • While this role is focused on capture there will be times you will be asked to participate in origination

  • Build a pipeline by originating opportunities, qualifying them and submitting a binding bid (Stage 2b)

  • Originate and sell deals typically greater than $10M that are cross client and typically cross service groups

  • Must be able to travel up to 50%

Qualifications

Basic Qualifications

  • Minimum of 7 years sales/sales support experience in professional service/consulting/BPO deals in one of the following areas: HR, F&A, Healthcare, Supply Chain, or other BPO specific sales

  • Minimum of 7 years Sales Pursuit Management experience

  • Minimum of 7 years Client Relationship and or delivery experience

Preferred Qualifications

  • Experience working within a large, heavily matrixed company environment.

  • Experience with C-Level client relationship building and relationship management.

Professional Skills

  • Proven ability to build, manage and foster a team oriented environment.

  • Demonstrated leadership, teamwork and collaboration in a professional setting either military or civilian.

  • High energy level, sense of urgency, decisiveness and ability to work well under pressure.

  • Excellent communication written and oral and interpersonal skills.

  • Strong leadership, problem solving, and decision making abilities.

  • Professional of unquestionable integrity, credibility and character

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location                              Annual Salary Range

California                               $136,800 to $267,400

Colorado                                       $136,800 to $267,400

New York                                      $136,800 to $267,400

Washington                                  $136,800 to $267,400

In addition to base pay, this Sales role is eligible for additional incentive compensation under the Sales Achievement Bonus Plan which is based on achievement toward individual sales targets, subject to Plan terms.

 

What We Believe

 

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

 

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

 

Equal Employment Opportunity Statement


Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Accenture is committed to providing veteran employment opportunities to our service men and women.

 

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement.


Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.


Other Employment Statements


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Locations

CT - Hartford, MA - Boston, NJ - Florham Park, NY - New York City, PA - Philadelphia, PA - Pittsburgh

Life at Accenture

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

Rewards & Benefits

With Accenture's Total Rewards, you are empowered to be your best—for the business, for your family, and for yourself.

Learn more about Accenture

Our Expertise

See how we embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Meet Our People

From entry-level to leadership, across all business and industry segments, get to know our people harnessing technology to make a difference, every day.

Stay connected

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.