Job Description

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

In today’s business environment, growth isn’t just about building value—it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that is anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to revolutionize their operating models.

Operations is one of four services–the others are Accenture Song, Technology and Strategy & Consulting

  • Interact professionally with providers and ancillary staff to provide appropriate and timely responses to inquiries and concerns regarding provider enrollment and file maintenance for Medicaid programs including dental, vision, ambulance, physicians, nurses, and all other provider types

  • Process to completion 100 of assigned applications utilizing documented work instructions, daily and meeting minimum daily quotas.

  • Data entry of paper applications with validation of provider submitted enrollment information to ensure the enrollment application meets the minimum standards

  • Compose and send deficiency letters to notify providers of incomplete inaccurate applications revising existing deficiencies and sending corrected letters based on QA audits as required.

  • Respond to inquiries regarding the status of applications received.

  • Research and contact providers via letter and or phone to resolve enrollment application deficiencies.

  • Send out provider applications, forms, and other provider correspondence as requested.

  • Adhere to the Quality Assurance program in order to improve the daily processing of applications and file maintenance transactions with a minimum quality score of 98.

  • Makes recommendations to management to improve efficiency effectiveness of current manual processes through systemic modifications.

  •  Maintain strict confidentiality of information and job files as dictated by current HIPAA requirements.

  • Respond to Tier III escalations and or file maintenance requests as assigned within the specified due dates.



Qualifications

Basic Qualifications

  • Minimum of 6 months of experience enrolling and credentialing healthcare providers into Texas Medicaid program.

As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $40,000- $53,199 and information on benefits offered is here.



    COVID-19 update:


    The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.


    Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.


    What We Believe


    We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.


    Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here


    Equal Employment Opportunity Statement


    Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.


    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


    Accenture is committed to providing veteran employment opportunities to our service men and women.


    For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.


    Requesting An Accommodation


    Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


    If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.


    Other Employment Statements


    Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.


    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


    The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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