Job Description

We Are:   

Accenture Strategy & Consulting. Through deep industry expertise, analytics and insights, we empower clients to survive and thrive in the new, the now and the unknown. To stay agile in a world dominated by change, the C-suite must keep the core business running while simultaneously identifying and investing in the new. Accenture Strategy & Consulting enables leaders to act quickly and confidently as they pivot to the future. Known for our ability to execute at speed, we help clients determine clear, actionable paths to competitive agility by bringing them new thinking on business and technology.

 

As part of the Customer, Sales & Service practice, we look at strategies and deliver solutions across sales and service to help strengthen long-term customer relationships. We help our clients re-invent & converge the front-office as a ‘business of experience’, helping transform the sales, marketing, commerce and service experience as the customer connection shifts to digital.

 

 You Are:

  • Are passionate about helping clients solve complex challenges and supporting them through critical transformations.

  • Can design and implement sales and service experiences, capabilities, and architecture required to bring customer strategies to life.  

  • Understand the ins and outs of the Financial Services industry and front-line sales and service organizations, and ready to apply your knowledge to clients optimize and transform their sales and service solutions.

  • Have relevant experience with large scale transformations and business engagement/client facing skills in addition to the ability to demonstrate successful service quality and experience managing junior resources.

  • Ready to dive deep into creative and analytical thinking to solve problems and transform challenges into opportunities

  • Working in an agile, fast-paced environment energizes you, and you’re at your best when contributing to a team.

 

The Work:

  • Design and implement business changes that drive industry-specific, function and digital operating model transformation, focusing on tasks relating to people, process and technology.

  • Ability to deliver and manage dynamic technology consulting projects with heavy client engagement

  • Synthesize overall technology needs by analyzing a wide variety of solutions, selecting the most relevant tools/techniques to meet specific client requirements.

  • Deliver banking implementation engagements (requirements, design, test, deployment, etc.), including managing specific project workstreams (scope and schedule) and junior team members, as well as client requests and deliverables

  • Consult and partner with our clients to help them develop high performance solutions to advance their industry position in Financial Services

  • Ability to understand client needs, develop proposed solutions and delivery high impact technology initiatives

  • Help develop of our next generation Financial Services offerings for Customer, Sales & Service.

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Qualifications

Here’s What You Need:

  • 3-5+ years relevant experience managing or creating project deliverables in a consulting environment, with broad experience in management or technology consulting delivering technology implementations and digital transformations

  • 2-3+ years leading transformations in Financial Services industry (retail banking, insurance, wealth management, capital markets, and etc.) from requirements, design, test, deployment and etc.

  • Experienced in delivery of a wide range of Financial Services solutions; deep understanding of the industry and its challenges and opportunities

  • Strong client relationship development and client management skills

  • Excellent communication (written and oral) and interpersonal skills

  • Good organizational, multi-tasking, and time-management skills

  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

  • Eagerness to mentor junior staff

  • Demonstrated leadership in professional setting

  • Demonstrated teamwork and collaboration in a professional setting

  • A Bachelor's degree

Bonus Points If:

  • You have Salesforce CRM or CPQ certifications

  • You have prior experience implementing or delivering CRM solutions such as Salesforce, Microsoft, Pega, or Oracle

  • You have prior experience implementing or delivering CPQ applications, primarily Salesforce, Oracle, Vlocity, Apttus, or SAP

  • You have experience facilitating design thinking workshops to help our Financial Services clients re-imagine their future

  • You’ve got an advanced degree or financial industry certification

  • You’ve got experience in sales and delivering banking projects on time

  • Must be willing to travel up to 80% (Monday - Thursday) 



COVID-19 update:


The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.


Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.


What We Believe


We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.


Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here


Equal Employment Opportunity Statement


Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Accenture is committed to providing veteran employment opportunities to our service men and women.


For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.


Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.


Other Employment Statements


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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CT - Hartford,MA - Boston,NJ - Florham Park,NY - New York,PA - Philadelphia,PA - Pittsburgh

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